Lead Support Specialist

Jobtailor; Biñan; On-site; PHP 180,000 - 240,000; Full time

Job summary

Jobtailor seeks a skilled Service Specialist to operate in Biñan, Laguna. You will provide in-field training, handle advanced technical troubleshooting, and perform Quality Assurance tasks to uphold service standards.

The role includes supporting pest-elimination activities for up to 30% of the time and requires adaptability to field conditions. The ideal candidate demonstrates expert service experience, strong troubleshooting abilities, and a proactive approach to QA.

Qualifications

• Expert Service Specialist experience or equivalent qualifications.
• Strong technical troubleshooting skills.
• Quality assurance skills.
• Ability to provide in-field training and coaching.

Responsibilities

• Provide in-field training to staff or clients.
• Complete technical troubleshooting for field issues.
• Perform Quality Assurance duties to ensure service standards.
• Provide other technical support as needed to customers.
• May spend up to 30% of time running a pest elimination route.

Skills

Expert Service Specialist

Technical troubleshooting

Quality assurance

In-field training

Pest elimination route

Job description

• Provide in-field training


• Complete technical troubleshooting


• Perform Quality Assurance duties


• Provide other technical support as needed


• May spend up to 30% of time running a pest elimination route

Requirements

• Expert level Service Specialist experience or equivalent qualifications


• Technical troubleshooting skills


• Quality assurance skills


• Ability to provide in-field training


• Ability to perform pest elimination route duties for up to 30% of time

Core Competencies

Demonstrates expert-level Service Specialist experience with strong technical troubleshooting and quality assurance skills. Capable of providing in-field training and performing pest elimination route duties effectively.

Highest-signal resume keywords

• Expert Level Service Specialist Experience


• Technical Troubleshooting Skills


• Quality Assurance Skills


• In-Field Training Ability


• Pest Elimination Route Duties

Hard Skills

• Technical Troubleshooting


• Quality Assurance

Soft Skills

• Training Ability

Industry Keywords

• Pest Elimination