Lead Support Specialist

Ecolab; Santa Rosa; On-site; PHP 350,000 - 550,000; Full time

Job summary

Ecolab in the Philippines is seeking Lead Support Specialists to provide expert in-field training, perform technical troubleshooting, and support Quality Assurance efforts.

The role may spend up to 30% of time on pest elimination routes, ensuring high service standards and customer satisfaction across assigned accounts. You will collaborate with operations and field teams to resolve issues promptly and uphold safety and compliance guidelines.

Responsibilities

• Provide in-field training and expert technical support.
• Perform troubleshooting and Quality Assurance duties.
• May spend up to 30% of time on pest elimination routes.

Job description

Job Description

Lead Support Specialists are expert level Service Specialist, provides in-field training, completes technical trouble-shooting, Quality Assurance, and other technical support duties as needed, may spend up to 30% of time running a pest elimination route.

Our Commitment to a Culture of Inclusion & Belonging

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.