Field Support Specialist: Tech Troubleshooting & Training

Jobtailor; Biñan; On-site; PHP 180,000 - 240,000; Full time

Job summary

Jobtailor seeks a skilled Service Specialist to operate in Biñan, Laguna. You will provide in-field training, handle advanced technical troubleshooting, and perform Quality Assurance tasks to uphold service standards.

The role includes supporting pest-elimination activities for up to 30% of the time and requires adaptability to field conditions. The ideal candidate demonstrates expert service experience, strong troubleshooting abilities, and a proactive approach to QA.

Qualifications

• Expert Service Specialist experience or equivalent qualifications.
• Strong technical troubleshooting skills.
• Quality assurance skills.
• Ability to provide in-field training and coaching.

Responsibilities

• Provide in-field training to staff or clients.
• Complete technical troubleshooting for field issues.
• Perform Quality Assurance duties to ensure service standards.
• Provide other technical support as needed to customers.
• May spend up to 30% of time running a pest elimination route.

Skills

Expert Service Specialist

Technical troubleshooting

Quality assurance

In-field training

Pest elimination route

Job description

Jobtailor seeks a skilled Service Specialist to operate in Biñan, Laguna. You will provide in-field training, handle advanced technical troubleshooting, and perform Quality Assurance tasks to uphold service standards.

The role includes supporting pest-elimination activities for up to 30% of the time and requires adaptability to field conditions. The ideal candidate demonstrates expert service experience, strong troubleshooting abilities, and a proactive approach to QA.