Lead Solutions Engineer — AI for Consumer Goods

Salesforce; Metro Manila; On-site; PHP 1,000,000 - 1,500,000; Full time

Job summary

Salesforce in Manila is seeking a Solution Engineer to lead the solution throughout the sales cycle and deliver thought leadership that transforms our customers' experiences with Salesforce products. You will collaborate with customers and internal teams, translate business objectives into actionable recommendations, and act as a trusted advisor guiding the customer journey.

Travel up to 50% will be required.

Qualifications

• Exposure to Design Thinking, Consulting methodologies and Enterprise Architecture would be an added advantage.
• Broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.
• Business case/value engineering experience to drive compelling points of view
• Knowledge of related applications, relational database and web technology
• Solid oral, written, presentation, collaboration and interpersonal communication skills and relationship skills
• Ability to work as part of a team to solve technical problems in a varied environment
• Translate these needs into a compelling vision and roadmap for our customers
• Translating/Presenting/Understanding the unique business requirements of customers within multiple industries
• Track record of solution engineering, consultancy, delivery or training success for a software solution organisation. We are open to a variety of backgrounds for the role
• Proven time management skills in a dynamic team environment.
• Ability to work as part of a team to solve problems in varied, fast paced environments
• Inquisitive, practical and passionate about technology and sharing knowledge
• Good at searching out information and experimenting, likes to concentrate on a particular topic and to solve puzzles
• Good at explaining ideas and finding ways to keep people’s attention.
• Knowledge of Salesforce Agentforce Sales & Agentforce Service will be an added advantage.
• Fluency in Tagalog will be advantageous, as this person will be working with clients in the Philippines market.

Responsibilities

• Manage enterprise organisations across a range of industries to understand their challenges and goals through focused discovery sessions and workshops in both Tagalog and English.
• Work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals
• Build trusted relationship with senior executives and key decision makers across Business and Technology
• Able to create the first level of Business Architecture and engage Business/ IT on it.
• To develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs aligned to business value
• Coordinate and lead the entire solution cycle through close collaboration with a broad range of supporting technical and business resources
• To fully understand and clearly articulate the unique benefits of Salesforce to a wide range of customer stakeholders from front line staff right up to C-level executives
• Present compelling Salesforce & partner solutions while supporting relationships with customers and partners
• Display initiative, self motivation and deliver high quality results along with meeting all expectations for both internal and external customers.
• Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives.
• Must have a proven track record in the development and delivery of differentiated custom solutions and presentations, including technical concepts, to key decision makers to address their business issues and needs.
• Ability to orchestrate a sales cycle which requires involvement of multiple internal and external resources.
• Willing and able to travel about 25% - 50% of the time

Skills

Design Thinking

Enterprise Architecture

Cloud Computing

Value Engineering

Presentations

Team Collaboration

Business Architecture

Multi-industry Knowledge

Stakeholder Management

Problem Solving

Technology Enthusiasm

Technical Communication

Tagalog Proficiency

Tools

Salesforce

Agentforce

Job description

Salesforce in Manila is seeking a Solution Engineer to lead the solution throughout the sales cycle and deliver thought leadership that transforms our customers' experiences with Salesforce products. You will collaborate with customers and internal teams, translate business objectives into actionable recommendations, and act as a trusted advisor guiding the customer journey.

Travel up to 50% will be required.