Lead, Insights & Intelligence (Hybrid)

AMS; Makati; On-site; PHP 1,500,000 - 2,200,000; Full time

Benefits offered by this job

Growth and development

Hybrid model

Volunteer day

Global opportunities

Job summary

AMS is hiring a Manager - Insights and Intelligence Partners in Makati, Philippines. You will lead data‑driven client insights, collaborate with AMS Research and Talent Insights, and drive service delivery improvements in a fast-paced, collaborative environment.

You will build a strong I&I culture, manage senior stakeholders across regions, and guide data‑led hiring practices while ensuring delivery within contractual levels. A hybrid work model and global collaboration await the right candidate.

Qualifications

• Strong background in Business Intelligence, Reporting, Analytics, Data Insights, or related technology functions.
• Ability to understand reporting architectures, data models, reporting environments, and technical delivery processes.
• Experience working with reporting and analytics tools (Power BI experience is highly desirable).
• Ability to assess technical feasibility and explain technical constraints to stakeholders.
• Experience supporting reporting transitions, systems implementations, or transformation initiatives is advantageous.

Responsibilities

• Connect client teams with AMS Research and Talent Insights
• Connect client teams with I&I services to address targeted business challenges
• Lead Continuous Improvement of I&I service delivery
• Build a strong, inclusive I&I culture and advocate its value across AMS and client communities
• Ensure account team visibility of service performance through data, to support delivery of client services at required contractual levels
• Guide clients and internal teams on data-led hiring practices
• Proactively identify risks to service delivery and partner with Business Operations and account team to support early resolution
• Lead resolution of any I&I client or account team escalations
• Partner with Implementation, Operations, and Client Services to optimise delivery
• Ensure strong engagement between client account teams and I&I
• Gather and incorporate stakeholder feedback to improve reporting and insight outputs
• Support account growth activity
• Provide senior insight leadership within MBR and QBR delivery

Skills

Business Intelligence

Reporting

Analytics

Data Insights

Power BI

Stakeholder management

Leadership

Tools

Power BI

Job description

AMS is hiring a Manager - Insights and Intelligence Partners in Makati, Philippines. You will lead data‑driven client insights, collaborate with AMS Research and Talent Insights, and drive service delivery improvements in a fast-paced, collaborative environment.

You will build a strong I&I culture, manage senior stakeholders across regions, and guide data‑led hiring practices while ensuring delivery within contractual levels. A hybrid work model and global collaboration await the right candidate.