Lead AI-Driven Process Improvement Analyst

S&P Global Market Intelligence; Philippines; On-site; PHP 600,000 - 1,200,000; Full time

Benefits offered by this job

Health care coverage

Flexible time off

Learning & development

Retirement planning

Student loan contribution

Family perks

Discount programs

Job summary

S&P Global Market Intelligence is seeking a Senior Process Improvement professional to lead end-to-end analysis, map processes, and drive AI-enabled automation initiatives. You will work with business owners to translate needs into actionable solutions, while defining KPIs and governance to sustain improvements.

Collaborate with technology partners to implement workflow enhancements and training materials, ensuring successful adoption across cross-functional teams.

Qualifications

• 3–5 years of relevant experience in business process analysis and continuous improvement.
• Proficient in Lean, Six Sigma and Design Thinking methodologies.
• Advanced process mapping and documentation skills.
• Experience applying Agentic AI, automation or emerging tech to process improvement.
• Strong analytical and problem-solving abilities.
• Ability to influence senior stakeholders without direct authority.
• Excellent written and verbal communication skills.
• Proficiency with Celonis, Lucidchart, Visio and Miro for visualizing processes.

Responsibilities

• Lead end-to-end process analysis and improvement using mapping, data analysis, and root cause techniques.
• Identify and assess automation and AI-enabled opportunities, translating needs into practical concepts and business cases.
• Collaborate with business owners and stakeholders to gather requirements and validate solutions.
• Develop and govern high-quality process documentation and best practices.
• Define KPIs, controls, and compliance measures; measure post-implementation outcomes.

Skills

Process improvement

Lean Six Sigma

Design Thinking

Process mapping

Stakeholder influence

Analytical thinking

Documentation

Tools

Celonis

Lucidchart

Microsoft Visio

Miro

Job description

S&P Global Market Intelligence is seeking a Senior Process Improvement professional to lead end-to-end analysis, map processes, and drive AI-enabled automation initiatives. You will work with business owners to translate needs into actionable solutions, while defining KPIs and governance to sustain improvements.

Collaborate with technology partners to implement workflow enhancements and training materials, ensuring successful adoption across cross-functional teams.