Senior Process Excellence & AI Improvement Lead

S&P Global Inc.

Manila

On-site

PHP 1,200,000 - 1,800,000

Full time

3 days ago

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Benefits offered by this job

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Job summary

S&P Global Energy in Manila, Philippines seeks a Senior Business Process Analyst to lead cross-functional process-improvement initiatives. You will analyze, design, and optimize end-to-end processes, acting as a subject-matter expert and partnering with business stakeholders to drive scalable, AI-enabled solutions that reduce risk and improve efficiency.

You will map current-state processes, identify gaps, and translate needs into practical concepts for automation teams, with emphasis on

Qualifications

3–5 years of relevant experience in business process analysis or continuous improvement.
Experience applying agentic AI, automation, or emerging technologies to process improvement.
Strong ability to map end-to-end processes and produce clear documentation.
Proven ability to influence senior stakeholders and drive outcomes without direct authority.

Responsibilities

Lead end-to-end process analysis and improvement using mapping, data analysis, and root-cause techniques.
Identify and assess AI, automation, and technology-enabled opportunities and translate needs into solution concepts.
Partner with business owners and stakeholders to gather requirements and validate proposed solutions.
Develop and govern high-quality process documentation, workflows, and procedures.
Define process objectives, KPIs, controls, and compliance measures and monitor post-implementation outcomes.
Drive implementation and change adoption with PMs, Product Owners, and technology partners.