Law Firm Operations Lead

BBALAW; Mexico; On-site; MXN 1,017,000 - 1,695,000; Full time

Job summary

BBA Law seeks a Firm Administrator to streamline operations and support leadership in a Michigan-focused law firm with national exposure. This remote-ready role emphasizes billing oversight, CRM/data hygiene, and process improvement to enhance client service and firm efficiency.

You will drive operational excellence, manage workflows across teams, and partner with leadership to scale the firm’s administrative capabilities while maintaining high standards of accuracy and accountability.

Qualifications

• Experience in law firm operations, billing, bookkeeping, or office management is preferred.
• Comfortable working with Clio or similar practice management software, CRM systems, spreadsheets, and reporting tools.

Responsibilities

• Own billing oversight: review time entries, capture billable activities and expenses, prepare invoices, and follow up on accounts receivable.
• Monitor day-to-day staff activity and matter workflows to catch errors before they become issues.
• Ensure leads are captured, tracked, and followed up on, maintaining clean CRM data and improving intake processes.
• Provide administrative support as an operational extension of firm leadership and coordinate priorities.
• Develop and maintain SOPs and repeatable processes to improve consistency, accountability, and efficiency.

Skills

Attention to detail

Operational leadership

Communication skills

Proactive problem solving

Remote work readiness

Workflow management

Tools

Clio

CRM systems

Job description

BBA Law seeks a Firm Administrator to streamline operations and support leadership in a Michigan-focused law firm with national exposure. This remote-ready role emphasizes billing oversight, CRM/data hygiene, and process improvement to enhance client service and firm efficiency.

You will drive operational excellence, manage workflows across teams, and partner with leadership to scale the firm’s administrative capabilities while maintaining high standards of accuracy and accountability.