Launch Program Orchestrator — Senior Manager

SmartRecruiters, Inc.; Boston; Remote; PHP 9,324,000 - 14,571,000; Full time

Job summary

ServiceNow is seeking a Senior Manager of Launch Program Management to orchestrate high-impact product launches and market activations. You will partner with Launch Office leadership and cross-functional teams to ensure timely, clear, and cohesive market moments that drive adoption and business impact.

Ideal candidates bring 10+ years in complex launch programs, strong exec communications, and a bias for action in fast-moving environments.

Qualifications

• 10+ years of experience leading complex marketing or product launches in enterprise tech.
• Proven ability to lead cross-functional programs with executive stakeholders.
• Strong written and verbal communication for executive audiences.

Responsibilities

• Lead end-to-end launch program leadership across multiple workstreams.
• Coordinate with Product, Marketing, Brand, Digital, Sales Enablement, and more.
• Develop executive-ready launch materials and dashboards.
• Mitigate risks and resolve issues to ensure timely launches.

Skills

Launch program management

Cross-functional leadership

Stakeholder management

Strategic thinking

Executive communication

AI tools awareness

Tools

Workfront

Asana

Monday.com

Smartsheet

Wrike

PowerPoint

Job description

ServiceNow is seeking a Senior Manager of Launch Program Management to orchestrate high-impact product launches and market activations. You will partner with Launch Office leadership and cross-functional teams to ensure timely, clear, and cohesive market moments that drive adoption and business impact.

Ideal candidates bring 10+ years in complex launch programs, strong exec communications, and a bias for action in fast-moving environments.