Launch Operations Specialist (Hybrid, Manila)

Netflix; Metro Manila; Híbrido; PHP 700.000 - 1.000.000; Tempo integral

Resumo da vaga

Netflix in Manila is seeking a Launch Operations Specialist to audit complex tool setups and validate data for seamless title launches.

You will troubleshoot escalated issues, maintain dashboards, and ensure tasks meet SLAs while upholding high quality standards. The role is hybrid, requiring 2–3 days onsite in Makati.

Ideal candidates bring 5+ years in asset or project coordination, strong project management, attention to detail, and comfort working with global teams.

Qualificações

• 5+ years in asset and/or project coordination.
• Ability to thrive in a fast-paced environment.
• Experience in fast-paced operational setup where SLA adherence is critical.
• Excellent project management skills and the ability to keep multiple priorities moving at the same time.
• Strong attention to detail with the ability to adapt to in-flight project changes and cross-functional stakeholder requests.
• Experience with Airtable and Monday.com for project tracking.
• Ability to prioritize a high volume of concurrent tasks with expedited timelines.
• Ability to grasp technical workflows quickly; adaptability to switch across different work streams.
• Experience working on global teams with diverse backgrounds and perspectives.

Responsabilidades

• Conduct thorough audits of title setups to ensure launches are seamless.
• Regularly update dashboards/task management queues to ensure audit tasks flow on-time.
• Be operational masters ensuring tasks are completed with established SLAs while maintaining high quality standards.
• Become well-versed in the Netflix tooling ecosystem to flag issues for action by others.
• Create, maintain and contribute to workflow documentation for broader use.
• Process a high volume of ad-hoc, complex or high-context tasks in a timely manner.
• Develop operational and technical expertise as it relates to title launches.

Conhecimentos

Asset coordination

Fast-paced environment

SLA adherence

Project management

Attention to detail

Stakeholder management

Prioritization

Technical workflow comprehension

Adaptability

Cross-cultural collaboration

Communication

Language skills (Japanese/Korean)

Shift flexibility

Ferramentas

Airtable

Monday.com

Descrição da vaga

Netflix in Manila is seeking a Launch Operations Specialist to audit complex tool setups and validate data for seamless title launches.

You will troubleshoot escalated issues, maintain dashboards, and ensure tasks meet SLAs while upholding high quality standards. The role is hybrid, requiring 2–3 days onsite in Makati.

Ideal candidates bring 5+ years in asset or project coordination, strong project management, attention to detail, and comfort working with global teams.