Laboratory Operations Manager (Environment/Food Testing)

Aickman and Greene; Makati; On-site; PHP 700,000 - 900,000; Full time

Benefits offered by this job

Employee Recognition and Rewards

Performance Bonus

Health Insurance

Company Car

Training Subsidy

Job summary

A leading testing laboratory in Makati is looking for a Laboratory Operations Manager to oversee operational processes, ensure regulatory compliance, and drive customer satisfaction. The ideal candidate will have 5-8 years of experience in laboratory operations, preferably in food or environmental testing, and possess strong management and coordination skills. This role includes financial oversight, client engagement, and strategic planning to support continuous improvement and operational excellence.

Qualifications

• 5-8 years of experience managing laboratory operations in Food, Environmental, or Hardlines sectors.
• Proven experience in coordinating cross-functional teams, including QA/QC, R&D, and Production.
• Strong background in operations and administration.

Responsibilities

• Ensure effective execution of operational processes and regulatory compliance.
• Oversee end-to-end laboratory workflow and enforce good laboratory practices.
• Manage Profit & Loss of assigned business lines and monitor inventory levels.
• Serve as primary contact for technical support and build strong client relationships.
• Develop strategic goals and implement long-term plans for laboratory operations.

Skills

Laboratory operations management

Cross-functional team coordination

Budgeting and resource planning

Customer engagement

Education

Bachelor's or Master's degree in Chemistry

Job description

Laboratory Operations Manager (Environment/Food Testing)

Aickman and Greene

On-site - Makati 5-10 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus

Insurance Health & Wellness

Health Insurance, Life Insurance, HMO

Others

Company Car

Company Equipment, Training Subsidy

Professional Development

Professional Development

Bereavement Leave, Birthday Leave, Maternity & Paternity Leave, Parental Leave, Sick Leave, Vacation Leave

Qualifications

• Must be a graduate of BS or MS in Chemistry
• 5–8 years of experience managing laboratory operations in Food, Environmental, or Hardlines sectors
• Proven experience in coordinating cross‑functional teams, including QA/QC, R&D, Production, Safety, and Regulatory
• Strong background in operations and administration, including budgeting and resource planning, scheduling and long‑range capacity planning, vendor management and coordination with internal stakeholders

Duties and Responsibilities

1. Operational Leadership & Compliance

• Partner with Tower Leads to ensure effective execution of operational processes, regulatory compliance, and customer satisfaction.
• Oversee the end‑to‑end laboratory workflow—from test request intake to final report delivery—ensuring alignment with internal standards and external regulatory requirements.
• Enforce adherence to good laboratory practices (GLP), safety protocols, and housekeeping standards.

2. Financial & Business Management

• Manage the Profit & Loss (P&L) of assigned business lines to maintain profitability and cost efficiency.
• Approve and monitor inventory levels and capital expenditures, ensuring optimal resource utilization.
• Support business development initiatives by conducting project assessments, feasibility studies, and cross‑functional collaboration with sales and marketing to meet revenue targets.
• Lead, manage, and support laboratory teams to ensure high levels of productivity, quality, and employee engagement.
• Conduct regular performance evaluations, identify skill gaps, and facilitate appropriate training and development programs.
• Promote a culture of accountability, collaboration, and continuous improvement within the team.

4. Customer Engagement & Technical Support

• Serve as the primary point of contact for technical support, resolving client issues and addressing service requirements.
• Build and sustain strong client relationships through consistent delivery of high‑quality, accurate, and timely services.
• Conduct technical training sessions and company presentations for clients as needed.
• Monitor laboratory performance metrics and operational outcomes to identify areas for improvement.
• Stay abreast of industry trends, technological advancements, and regulatory changes; ensure best practices are adopted and shared across teams.
• Lead operational excellence and quality improvement initiatives to enhance turnaround time, service quality, and customer satisfaction.

6. Strategic Planning & Vision

• Develop and implement strategic goals and long‑term plans for laboratory operations and growth.
• Ensure that operational strategies are aligned with the broader business objectives to drive sustainable success.

7. Other Responsibilities

• Perform additional duties as assigned by the Managing Director, contributing to the overall success of the organization.

HR Manager Aickman and Greene