L4 - TW Sales - KL - Trivendrum - BACL

bajajauto; Hinoba-an; On-site; PHP 300,000 - 520,000; Full time

Job summary

Bajaj Auto in Negros Occidental seeks a Finance Sales DMA Team Lead to drive dealer penetration, motivate a field DMA team, and ensure compliant customer acquisition with accurate documentation and processes.

You will promote finance schemes, convert enquiries and leads, ensure timely case processing and disbursement, and strengthen dealer relationships while monitoring competition to deliver superior service and business results.

Qualifications

• Sales/marketing skills required.
• Ability to build and maintain client relationships.
• Strong communication and teamwork abilities.
• Result-oriented with target-driven mindset.
• Proficiency in data handling and reporting.

Responsibilities

• Managing a team of Off Roll sales DMAs to ensure sales and market penetration at the dealership per targets.
• Verify customer documents originals and scan and fill details in ICAS, with despatch of agreements within prescribed TAT.
• Sell finance schemes to customers (within and outside the dealership) as per targets.
• Maintain and improve relationships with dealers and address daily issues.
• Verify documents (KYC, customer information) received through DMAs in line with policy.
• Monitor dealership competition activity and location.
• Maintain and improve DMA productivity.
• Visit dealer networks (ASC/branch) for assessments.
• Manage enquiries and follow up on open enquiries.
• Convert leads from Web/Tele/Rural.
• Collect RC, resolve FEMI and non-starters regularly.
• Update ASM daily on targets vs achievements.
• Maintain decision TAT and speedy disbursement.
• Explain all schemes to customers.

Skills

Sales/Marketing

Relationship management

Communication

Teamwork

Result oriented

Tools

Excel

Job description

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The purpose of this role is to drive finance business growth and penetration at assigned dealerships by leading and motivating a team of Off-Roll Sales DMAs, ensuring high-quality customer acquisition, and maintaining strict compliance with documentation and operational processes. The role is responsible for achieving sales targets, promoting finance schemes, converting enquiries and leads, and ensuring timely case processing and disbursement. It also focuses on building strong dealer relationships, monitoring competition at the market level, and supporting collections through RC collection and resolution of FEMI/non-starter cases. Additionally, the role ensures regular reporting of performance to the ASM, adherence to TATs, and consistent improvement in DMA productivity to deliver superior customer service and business outcomes

Key Responsibilities

• Managing a team of Off Roll sales DMAs to ensure sales & penetration at the dealership as per the target.
• Ensure all the documents w.r.t. customer, are verified in originals and scan& fill various customers’ details in ICAS & submit it immediately. Physical agreement & repayment instrument despatch within prescribed TAT
• To ensure sale of finance schemes to customers (Within & Outside dealership) as per the targets
• Maintain & improve the relationship with the dealer/s & address issues/queries on daily basis
• Verification of all documents, w.r.t. customers e.g. KYC, customer personal information, documents received through DMAs at ASC location, in line with company policy
• Monitoring the competition activity in dealership & location
• Maintain & improve the productivity of DMAs
• ASC/ branch visit of dealer (Network Visit)
• Enquiry management & follow up on open enquiries
• Conversion of all leads (Web/Tele/Rural)
• Collection of RC, resolution of FEMI, nonstarter on regular basis as per the targets
• Keep the ASM updated on daily basis w.r.t. targets vs achievements
• Maintain TAT for decision on case & speedy disbursement.
• Understand & Explain All the Schemes to The Customers.

Key Skills Required

• Sales/marketing skills
• Working with others
• Relationship management
• Good Communication
• Result orientation
• EXCEL Knowledge

Key Performance Indicators

• Responsible for achieving volume targets for the area on quarterly basis
• Responsible for achieving penetration targets for the area on quarterly basis
• Responsible for overlooking increase in number of finance customers with dealership/s on a quarterly basis.
• To execute special schemes for festivals and conducting loan melas etc.
• To increase insurance penetration on total sales on quarterly basis
• Login to disbursement ratio should be kept more than 80%
• Repayment should be more than 95% within the TAT