L4 - TW Sales - GJ - Morbi - BACL

bajajauto; Hinoba-an; On-site; PHP 400,000 - 700,000; Full time

Job summary

bajajauto is seeking a Finance Sales Lead to drive growth at assigned dealerships. You will lead Off Roll DMAs to achieve targets, promote finance schemes, and manage end-to-end customer documentation and processing.

You will build strong dealer relationships, monitor competition, and support collections while ensuring timely reporting and adherence to TATs. This role focuses on productivity and high-quality customer service in a dealership network.

Qualifications

• Proven ability to lead a field sales team.
• Strong relationship management with dealerships.
• Capable of driving finance sales and customer acquisition.

Responsibilities

• Manage a team of Off Roll sales DMAs to ensure sales & penetration at the dealership as per the target.
• Ensure all documents w.r.t. customer are verified in originals and scanned, fill details in ICAS & submit within prescribed TAT.
• Sell finance schemes to customers inside and outside dealerships as per targets.
• Maintain and improve relationships with dealers, addressing daily issues/queries.
• Verify KYC and customer data in line with company policy; monitor compliance.
• Track competition activity at dealership/location to inform strategy.
• Improve DMA productivity and organize ASC/branch dealer visits.
• Manage enquiries and follow up on open inquiries; convert leads (Web/Tele/ Rural).
• Oversee RC collection and FEMI/non-starter resolution within targets; report to ASM daily.

Skills

Team management

Dealer relations

Customer onboarding

KYC documentation

Finance schemes

Lead conversion

Excel proficiency

Tools

ICAS

Job description

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The purpose of this role is to drive finance business growth and penetration at assigned dealerships by leading and motivating a team of Off-Roll Sales DMAs, ensuring high-quality customer acquisition, and maintaining strict compliance with documentation and operational processes. The role is responsible for achieving sales targets, promoting finance schemes, converting enquiries and leads, and ensuring timely case processing and disbursement. It also focuses on building strong dealer relationships, monitoring competition at the market level, and supporting collections through RC collection and resolution of FEMI/non-starter cases. Additionally, the role ensures regular reporting of performance to the ASM, adherence to TATs, and consistent improvement in DMA productivity to deliver superior customer service and business outcomes

Key Responsibilities

• Managing a team of Off Roll sales DMAs to ensure sales & penetration at the dealership as per the target.
• Ensure all the documents w.r.t. customer, are verified in originals and scan& fill various customers’ details in ICAS & submit it immediately. Physical agreement & repayment instrument despatch within prescribed TAT
• To ensure sale of finance schemes to customers (Within & Outside dealership) as per the targets
• Maintain & improve the relationship with the dealer/s & address issues/queries on daily basis
• Verification of all documents, w.r.t. customers e.g. KYC, customer personal information, documents received through DMAs at ASC location, in line with company policy
• Monitoring the competition activity in dealership & location
• Maintain & improve the productivity of DMAs
• ASC/ branch visit of dealer (Network Visit)
• Enquiry management & follow up on open enquiries
• Conversion of all leads (Web/Tele/Rural)
• Collection of RC, resolution of FEMI, nonstarter on regular basis as per the targets
• Keep the ASM updated on daily basis w.r.t. targets vs achievements
• Maintain TAT for decision on case & speedy disbursement.
• Understand & Explain All the Schemes to The Customers.

Key Skills Required

• Sales/marketing skills
• Working with others
• Relationship management
• Good Communication
• Result orientation
• EXCEL Knowledge

Key Performance Indicators

• Responsible for achieving volume targets for the area on quarterly basis
• Responsible for achieving penetration targets for the area on quarterly basis
• Responsible for overlooking increase in number of finance customers with dealership/s on a quarterly basis.
• To execute special schemes for festivals and conducting loan melas etc.
• To increase insurance penetration on total sales on quarterly basis
• Login to disbursement ratio should be kept more than 80%
• Repayment should be more than 95% within the TAT