L3 Support Engineer

Acquire.AI; Quezon City; On-site; PHP 350,000 - 550,000; Full time

Job summary

Acquire.AI in Quezon City is seeking an L3 Support Engineer to join our global outsourcing team. You will take ownership of projects, report to a Senior Engineer, and handle escalations from the IT helpdesk.

You will demonstrate M365 configuration and deployment expertise, bring robust networking and routing skills, and administer Windows Server environments. Cyber security experience is a plus.

Qualifications

• Experience configuring and deploying M365.
• Strong networking and routing skills.
• Experience administering Windows Server environments.
• Cyber security experience is a plus.

Responsibilities

• Take ownership of projects and report to your Senior Engineer.
• Handle escalations from the IT helpdesk.
• Support the Senior Engineer on project work and cover them during leave or absence.
• Demonstrate strong M365 configuration and deployment tasks.

Skills

M365 configuration

Networking and routing

Windows Server administration

Cyber security experience

Job description

## L3 Support EngineerApply: Quezon City: Full time: Posted Today: End Date: November 30, 2026 (30+ days left to apply): R13024We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!* Take ownership of projects, reporting to your Senior Engineer* Handle escalations from the IT helpdesk* Support the Senior Engineer on project work and cover him during leave or absence* Demonstrate strong M365 configuration and deployment experience* Bring strong networking and routing skills* Administer and deploy Windows Server environments* Ideally, bring some cyber security experience