L&D Trainer II — On‑Site Coaching & Curriculum

TP; Quezon City; On-site; PHP 350,000 - 650,000; Full time

Job summary

TP Group, formerly Teleperformance, is seeking an on-site Learning and Development Trainer II in Quezon City. You will facilitate training programs, including classroom sessions and workshops, and update learning materials to meet company standards and client requirements.

Responsibilities include evaluating learner performance, coaching, and tracking outcomes, while collaborating with operations, HR and other stakeholders to ensure a consistent, high-quality learning experience.

Qualifications

• Experience in Training & Development and classroom facilitation.
• Ability to deliver clear feedback to diverse groups of learners.
• Familiarity with HR practices related to learning and performance is advantageous.
• Strong presentation, interpersonal, and documentation skills.

Responsibilities

• Facilitate training programs including classroom sessions, workshops, and refreshers.
• Design and update learning materials and modules to align with standards and client needs.
• Evaluate learner performance and provide coaching and feedback.
• Track training outcomes and identify opportunities for improvement.
• Collaborate with operations, HR and other stakeholders to support employee development.

Skills

Course facilitation

Curriculum development

Learner assessment

Coaching & feedback

HR practices (L&D)

Digital learning tools

Tools

Learning platforms

Job description

TP Group, formerly Teleperformance, is seeking an on-site Learning and Development Trainer II in Quezon City. You will facilitate training programs, including classroom sessions and workshops, and update learning materials to meet company standards and client requirements.

Responsibilities include evaluating learner performance, coaching, and tracking outcomes, while collaborating with operations, HR and other stakeholders to ensure a consistent, high-quality learning experience.