L&D Trainer

Acquire Intelligence; Pasig; On-site; PHP 360,000 - 540,000; Full time

Benefits offered by this job

HMO coverage for you and your family

Annual kick-off parties with major red

Value Awards recognition

Career growth with internal promotions

Meaningful work with great teams

14th month pay

Referral incentives

Vacation leave

Sick leave

Birthday leave

Job summary

Acquire Intelligence in the Philippines is seeking a dedicated Trainer to build employee capability and drive performance. You will design and deliver impactful training programs aligned with business goals and contribute to meaningful professional growth.

You will collaborate with the Learning and Development team, evaluate training effectiveness, identify skill gaps, and continuously refine learning strategies to raise the bar on learning quality.

Qualifications

• Experienced in facilitating training programs across diverse employee groups.
• Skilled in instructional design and the development of engaging learning materials.
• Able to conduct training needs analysis and translate findings into practical solutions.
• Confident in evaluating training effectiveness and using data to drive continuous improvement.
• Detail oriented with a strong commitment to quality and process compliance.
• Collaborative by nature with the ability to partner effectively with Learning and Development teams.
• Adaptable and proactive in updating content to reflect evolving business needs.
• Strong communicator with excellent presentation and facilitation skills.
• Motivated by people development and committed to making a measurable impact on performance.

Responsibilities

• Facilitate training classes focused on employee competency and professional development.
• Design and develop instructional materials that support clear, effective learning outcomes.
• Conduct training needs analysis to identify skill gaps and recommend actionable improvement plans.
• Review and update existing course curricula to ensure content remains relevant and effective.
• Conduct training effectiveness audits and track post-training results to measure impact.
• Analyze participant feedback to continuously improve facilitation techniques and delivery.
• Collaborate with the Learning and Development team to advance employee growth initiatives.
• Ensure all training activities adhere to established quality guidelines and processes.
• Maintain accurate and complete documentation for all training sessions facilitated.

Skills

Facilitation

Instructional design

Training needs analysis

Training effectiveness evaluation

Quality and process

Collaboration with L&D

Content updating

Communication & presentation

Job description

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

At Acquire Intelligence, our mission is to help business work smarter.

We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence.

Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.

If you're passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.

Advance Your Career - Join us today and be part of a team where your work makes an impact!

WHY JOIN THE A-TEAM? Come for a career, stay for the fun!

Here’s What’s Waiting For You

• HMO coverage for you and your family
• Epic Yearly Kick-Off Parties with major giveaways (including a car in 2023!)
• Recognition through our Value Awards — we celebrate your wins
• Real career growth with internal promotions
• Meaningful work with talented and supportive teams

Your Future Matters

• 900 internal promotions every year
• 2,700+ leadership training courses

Extra Rewards Along The Way

• 14th Month Pay for employees who complete 5 years with us
• Generous referral incentives of up to ₱42,000 depending on the role

Enjoy Work-life Balance

• 12 Vacation Leaves
• 12 Sick Leaves
• 1 Birthday Leave

A SNAPSHOT OF YOUR ROLE

As a Trainer at Acquire Intelligence, you will play a central role in building employee capability and driving performance across the organization. You will design and deliver impactful training programs that align with business goals and support meaningful professional growth. Working closely with the Learning and Development team, you will evaluate training effectiveness, identify skill gaps, and continuously refine learning strategies. This is a role for someone who is passionate about people development and committed to raising the bar on learning quality.

Your Daily Responsibilities

• Facilitate training classes focused on employee competency and professional development
• Design and develop instructional materials that support clear, effective learning outcomes
• Conduct training needs analysis to identify skill gaps and recommend actionable improvement plans
• Review and update existing course curricula to ensure content remains relevant and effective
• Conduct training effectiveness audits and track post-training results to measure impact
• Analyze participant feedback to continuously improve facilitation techniques and delivery
• Collaborate with the Learning and Development team to advance employee growth initiatives
• Ensure all training activities adhere to established quality guidelines and processes
• Maintain accurate and complete documentation for all training sessions facilitated

a Bit About You

• Experienced in facilitating training programs across diverse employee groups
• Skilled in instructional design and the development of engaging learning materials
• Able to conduct training needs analysis and translate findings into practical solutions
• Confident in evaluating training effectiveness and using data to drive continuous improvement
• Detail oriented with a strong commitment to quality and process compliance
• Collaborative by nature with the ability to partner effectively with Learning and Development teams
• Adaptable and proactive in updating content to reflect evolving business needs
• Strong communicator with excellent presentation and facilitation skills
• Motivated by people development and committed to making a measurable impact on performance

What We Value

We're proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

• Curious and Clever: Smart questions spark smart solutions.
• Entrepreneurial Energy: Think like an owner. Solve like a founder.
• Fast with Intent: We move fast and deliver real results.
• Laugh and Learn: We don't take ourselves too seriously, just our results.

Join the A-Team and experience the A-Life!