L&D Trainer

Acquire.AI; Pasig; Vor Ort; PHP 223.000 - 402.000; Vollzeit

Benefits dieser Stelle

HMO coverage

Yearly kick-off parties

Value Awards

Internal promotions

14th Month Pay

Referral incentives

Zusammenfassung

Acquire Intelligence in Pasig City is seeking an L&D Trainer to design and deliver training programs that align with business goals and individual growth. You will evaluate training effectiveness, identify skill gaps, and refine learning strategies to meet evolving needs.

This role focuses on developing instructional materials, facilitating sessions for diverse teams, and collaborating with the Learning and Development team to drive employee growth and performance across the organization.

Qualifikationen

• Experience in facilitating training programs for diverse audiences in a professional setting.
• Skilled in instructional design and developing engaging learning materials.
• Able to conduct training needs analysis and translate findings into practical solutions.
• Confident in evaluating training effectiveness and using data to drive improvement.
• Strong communicator with the ability to engage and motivate learners.

Aufgaben

• Facilitate training classes focused on employee competency development.
• Design and develop instructional materials that support clear learning objectives.
• Conduct training needs analysis and research new training initiatives to address skill gaps.
• Review course curricula and provide actionable feedback for continuous improvement.
• Revise and update existing training content to keep it relevant and effective.
• Conduct training effectiveness audits and track post-training results.
• Analyze classroom feedback to refine facilitation techniques and enhance learner experience.
• Ensure training quality guidelines and processes are consistently followed.
• Provide thorough documentation for all classes facilitated.
• Collaborate with the Learning and Development team to advance employee personal and professional growth.

Kenntnisse

Facilitate training programs

Instructional design

Needs analysis

Program evaluation

Learning & development

Jobbeschreibung

L&D Trainer### L&D TrainerApply: Pasig City: Full time: Posted Today: R12970We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!**At Acquire Intelligence, our mission is to help business work smarter.**We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence.Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.If you're passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.***Advance Your Career - Join us today and be part of a team where your work makes an impact!***### WHY JOIN THE A-TEAM? Come for a career, stay for the fun!Here's what's waiting for you:* HMO coverage for you and your family* Epic Yearly Kick-Off Parties with major giveaways (including a car in 2023!)* Recognition through our Value Awards — we celebrate your wins* Real career growth with internal promotions* Meaningful work with talented and supportive teamsYour future matters:* 900 internal promotions every year* 2,700+ leadership training coursesExtra rewards along the way:* 14th Month Pay for employees who complete 5 years with us* Generous referral incentives of up to ₱42,000 depending on the roleEnjoy work-life balance:* 12 Vacation Leaves* 12 Sick Leaves* 1 Birthday Leave### A SNAPSHOT OF YOUR ROLEAs a Trainer at Acquire Intelligence, you will play a key role in building and enhancing employee competencies across the organization. You will design and deliver impactful training programs that align with both business goals and individual growth, ensuring every learning experience drives real results. This is a role for someone who is passionate about people development and continuous improvement. You will evaluate training effectiveness, identify skill gaps, and refine learning strategies to keep pace with an evolving organization.### YOUR DAILY RESPONSIBILITIES* Facilitate training classes focused on employee competency development* Design and develop instructional materials that support clear learning objectives* Conduct training needs analysis and research new training initiatives to address skill gaps* Review course curricula and provide actionable feedback for continuous improvement* Revise and update existing training content to keep it relevant and effective* Conduct training effectiveness audits and track post-training results* Analyze classroom feedback to refine facilitation techniques and enhance learner experience* Ensure training quality guidelines and processes are consistently followed* Provide thorough documentation for all classes facilitated* Collaborate with the Learning and Development team to advance employee personal and professional growth### A BIT ABOUT YOU* Experienced in facilitating training programs for diverse audiences in a professional setting* Skilled in instructional design and developing engaging learning materials* Able to conduct training needs analysis and translate findings into practical solutions* Confident in evaluating training effectiveness and using data to drive improvement* Strong communicator with the ability to engage and motivate learners* Detail oriented with a commitment to maintaining documentation and quality standards* Collaborative by nature and comfortable working closely with Learning and Development teams* Proactive in identifying skill gaps and recommending targeted improvement plans* Adaptable and able to revise and refresh content to meet changing business needs* Passionate about people development and committed to continuous learning### WHAT WE VALUEWe're proud of our diverse global team, all working in a collaborative environment and happy to share these common values:* **Curious and Clever:** Smart questions spark smart solutions.* **Entrepreneurial Energy:** Think like an owner. Solve like a founder.* **Fast with Intent:** We move fast and deliver real results.* **Laugh and Learn:** We don't take ourselves too seriously, just our results.***What are you waiting for? Come for a career, stay for the fun!***Join the A-Team and experience the A-Life!### About UsAcquire Intelligence is an award-winning, global business outsourcer with 10,000 staff and over 16-years’ experience in delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail.We're an entrepreneurial business that is highly experienced in working with our partners to solve real-life problems quickly. A genuine partnership approach is at the heart of we do. Our teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of “big business.” We have Class A offices in 14 locations across Australia, the Dominican Republic, the Philippines and the United States, as well as comprehensive Work-from-Home environments, where client-permitted. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence.As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.