Knowledge Transfer Lead — Training & Onboarding

Keywords Studios; Pasig; Hybrid; PHP 1,000,000 - 2,000,000; Full time

Benefits offered by this job

HMO

Life Insurance

Paid Time Offs

Annual Wellness Subsidy

Job summary

Keywords Studios is seeking a Knowledge Transfer (KT) Lead to drive successful transfer of project knowledge and operational readiness for new client implementations. You will partner with clients and cross-functional teams to design, develop, and transition project-specific learning solutions, ensuring staff are prepared to support live operations.

The role focuses on onboarding, nesting, certification, and post-launch stabilization, with opportunities to coach trainers and optimize processes

Qualifications

• 3–5 years in Learning & Development, Training, Operations, or Project Implementation.
• Experience leading ILT and VILT programs.
• Experience supporting new client implementations or transitions.
• Experience developing training curricula and assessments.
• Experience partnering with cross-functional teams and external stakeholders.

Responsibilities

• Lead knowledge transfer and learning readiness for new client launches.
• Design curricula, facilitator guides, learner materials, and assessments.
• Deliver onboarding programs and certification activities.
• Monitor learner performance during critical stabilization periods.
• Provide coaching to Trainers and Operations partners.
• Oversee nesting and handover to BAU Training teams.
• Capture lessons learned and drive continuous improvements.

Skills

ILT/VILT training

Curriculum development

Learning analytics

Knowledge transfer

Operational readiness

Coaching Trainers

Stakeholder collaboration

Assessment design

Nestling/transition planning

Learner support

Education

Bachelor's degree in Education/HR/Business/ Psych/ Communications

Adult Learning/ID/PM/Facilitation certs

Tools

LearnUpon

MS Office

Google Workspace

Project documentation tools

Job description

Keywords Studios is seeking a Knowledge Transfer (KT) Lead to drive successful transfer of project knowledge and operational readiness for new client implementations. You will partner with clients and cross-functional teams to design, develop, and transition project-specific learning solutions, ensuring staff are prepared to support live operations.

The role focuses on onboarding, nesting, certification, and post-launch stabilization, with opportunities to coach trainers and optimize processes