Knowledge Transfer Lead: Learning Solutions Architect

Keywords Studios; Manila; Hybrid; PHP 1,004,000 - 1,562,000; Full time

Benefits offered by this job

Non-taxable Allowances

HMO and Life Insurance

Paid Time Offs

Annual Wellness Subsidy

Job summary

Keywords Studios is seeking a Knowledge Transfer Lead to drive successful knowledge transfer and operational readiness for new client implementations and transitions. You will partner with Client Training, Operations, QA, and PM teams to design, deliver, and transition project training solutions.

You will oversee ILT and VILT delivery, nesting programs, and certification activities, ensuring learner readiness through 30/60/90‑day transitions and structured handovers to the BAU Training team.

Qualifications

• Minimum 3–5 years in Learning & Development, Training, Operations, or Project Implementation.
• Experience leading instructor‑led and virtual learning programs.
• Experience supporting new client implementations or launches.
• Experience developing training curricula and assessments.
• Experience partnering with cross‑functional teams.

Responsibilities

• Lead knowledge transfer and learning readiness for new client launches.
• Design and develop training curricula, facilitator guides, and assessments.
• Deliver onboarding programs and certification activities.
• Support nesting and performance stabilization with Operations and QA.
• Provide coaching to Trainers and Team Leaders during transitions.
• Capture lessons learned and drive continuous improvements.

Skills

ILT & VILT

Curriculum development

Assessment design

LMS management

Learning analytics

Operational readiness

Nestling/ nesting processes

Education

Bachelor's degree

Adult Learning / Instructional Design

Tools

LearnUpon

Microsoft Office

Google Workspace

Job description

Keywords Studios is seeking a Knowledge Transfer Lead to drive successful knowledge transfer and operational readiness for new client implementations and transitions. You will partner with Client Training, Operations, QA, and PM teams to design, deliver, and transition project training solutions.

You will oversee ILT and VILT delivery, nesting programs, and certification activities, ensuring learner readiness through 30/60/90‑day transitions and structured handovers to the BAU Training team.