Knowledge Architect: SharePoint & AI Content Lead

RELX INC; Manila; On-site; PHP 500,000 - 800,000; Full time

Job summary

RELX INC in Manila is seeking a Knowledge Management content specialist to support HR knowledge content, SharePoint sites, and AI-enabled experiences. You will manage content lifecycles, metadata, and governance in a corporate environment, collaborating with HR content owners and partners.

You will execute Copilot/test cases, monitor usage and quality data, and advance information architecture and taxonomy under guidance, with a focus on accuracy and auditable processes.

Qualifications

• Experience creating, editing, or maintaining content in a global, corporate environment; HR experience is helpful but not required.
• Working knowledge of SharePoint Online, including pages, libraries, permissions, navigation, and metadata required.
• Understanding of content lifecycle management, findability, and basic information architecture principles.
• Strong writing, editing, proofreading, organization, and attention to detail.
• Comfort learning and testing Copilot, AI agents, Power Automate, and related Microsoft 365 tools, including reviewing automated outputs and identifying when human intervention is required.
• Ability to follow standards, manage assigned work with moderate independence, and communicate clearly with content owners and partners.

Responsibilities

• Complete content updates, page builds, tagging, metadata changes, link checks, and content retirement using established standards and review processes.
• Support site, library, page, navigation, and permissions maintenance in SharePoint.
• Perform content inventories and audits; identify duplication, outdated content, gaps, and ownership issues.
• Execute defined Copilot and agent test cases, document results, and make approved content or configuration adjustments.
• Review agent-generated content recommendations, metadata changes, quality findings, and workflow outputs; validate accuracy and apply established approval and escalation rules before changes are published.
• Help monitor usage and quality data and prepare clear findings for the Senior Knowledge Management Architect and Senior Manager.
• Support intake and coordination with HR content owners and track work through completion.
• Build proficiency in taxonomy, information architecture, Power Automate, content analytics, AI agent configuration, workflow monitoring, and human-in-the-loop review under guidance.

Skills

Content maintenance

Technical writing

Attention to detail

Independent work

Clear communication

Education

Bachelor's degree

Tools

SharePoint Online

Power Automate

Copilot/AI agents

Job description

RELX INC in Manila is seeking a Knowledge Management content specialist to support HR knowledge content, SharePoint sites, and AI-enabled experiences. You will manage content lifecycles, metadata, and governance in a corporate environment, collaborating with HR content owners and partners.

You will execute Copilot/test cases, monitor usage and quality data, and advance information architecture and taxonomy under guidance, with a focus on accuracy and auditable processes.