AI-Enabled Knowledge Manager: SharePoint & Content

RELX International; Quezon City; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Country-specific benefits

Job summary

RELX International in Manila is seeking a hands-on operator to support HR knowledge content, SharePoint, and AI-enabled employee experiences while building knowledge architecture and agent-development capability.

You will update content, maintain SharePoint sites, perform audits, run Copilot test cases, review AI outputs, and collaborate with HR content owners to deliver accurate, accessible information.

Qualifications

• Experience creating, editing, or maintaining content in a global, corporate environment.
• Working knowledge of SharePoint Online, including pages, libraries, permissions, navigation, and metadata required.
• Understanding of content lifecycle management, findability, and basic information architecture principles.
• Strong writing, editing, proofreading, organization, and attention to detail.
• Comfort learning and testing Copilot, AI agents, Power Automate, and related Microsoft 365 tools.
• Ability to follow standards, manage assigned work with moderate independence, and communicate clearly with content owners and partners.

Responsibilities

• Complete content updates, page builds, tagging, metadata changes, link checks, and content retirement using established standards and review processes.
• Support site, library, page, navigation, and permissions maintenance in SharePoint.
• Perform content inventories and audits; identify duplication, outdated content, gaps, and ownership issues.
• Execute defined Copilot and agent test cases, document results, and make approved content or configuration adjustments.
• Review agent-generated content recommendations, metadata changes, quality findings, and workflow outputs; validate accuracy and apply established approval and escalation rules before changes are published.
• Help monitor usage and quality data and prepare clear findings for the Senior Knowledge Management Architect and Senior Manager.
• Support intake and coordination with HR content owners and track work through completion.
• Build proficiency in taxonomy, information architecture, Power Automate, content analytics, AI agent configuration, workflow monitoring, and human-in-the-loop review under guidance.

Skills

Strong writing and editing

Attention to detail

Clear communication

Education

Bachelor's Degree

Tools

SharePoint Online

Power Automate

Copilot AI

Microsoft 365 tools

Job description

RELX International in Manila is seeking a hands-on operator to support HR knowledge content, SharePoint, and AI-enabled employee experiences while building knowledge architecture and agent-development capability.

You will update content, maintain SharePoint sites, perform audits, run Copilot test cases, review AI outputs, and collaborate with HR content owners to deliver accurate, accessible information.