Key Client Account Receivable Manager

Maersk Global Service Centres Philippines Limited; Pasig; On-site; PHP 1,200,000 - 2,400,000; Full time

Job summary

Maersk Global Service Centres Philippines Limited is seeking an experienced Accounts Receivable leader to oversee Order-to-Cash processes, drive cash flow improvements, and lead AR teams across global regions. The role emphasizes collaboration with executive sponsors and service teams to resolve billing issues.

The ideal candidate has 5+ years in AR/credit management, solid leadership experience, and proficiency with SAP/Oracle/Dynamics and AR tools.

Qualifications

• Bachelor’s degree in accounting, finance, or related field.
• 5+ years in AR/credit management with regional exposure.
• At least 2 years in leadership.
• Proficiency with SAP, Oracle, or Dynamics and AR tools.
• Strong communication and negotiation skills.

Responsibilities

• Oversee invoicing, collections, payments, and dispute resolution for KC customers globally.
• Drive DSO reduction and liquidity improvement across regions.
• Lead KC AR controllers with coaching and performance reviews.
• Collaborate with executives, client directors, and service teams to resolve billing issues.
• Maintain internal controls and SOX compliance across processes.

Skills

AR management

Leadership

Stakeholder comms

Excel/Power BI

SAP/Oracle/Dynamics

Analytical skills

Negotiation

Education

Bachelor’s degree in accounting/finance

Tools

AR automation tools

Job description

This is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen. You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a global environment. We provide support for you to shape your own career by achieving expertise and learning on the job.

We Offer

Maersk being the global leader in the industry, you’ll have the opportunity to work for a large global organization and get exposure to excellent processes and systems. You will join an organization that offers a challenging and rewarding career where everyone’s contribution is valued and rewarded.

On leadership and mentoring, Maersk has a nurturing management culture. Throughout their career, your leaders will support your ideas and provide necessary advice and training. You’ll be given the opportunity to prove yourself, as well as challenging work that develops your abilities.

On career development, there are wide range of roles in Maersk and Maersk has a very good career mobility program that establishes a culture of priority consideration to internal candidates and to encourage employees to take responsibility for managing their careers whether to move laterally or vertically.

Job Description

Core Responsibilities

• Order-to-Cash (OTC) Management
  • Oversee invoicing, collections, payment applications, and dispute resolution of KC customers across global regions.
  • Ensure AR processes align with Maersk’s global finance standards and local regulations.
• Cash Flow & Collections
  • Drive strategies to reduce Days Sales Outstanding (DSO) and improve liquidity.
  • Monitor overdue accounts and lead collection efforts across diverse customer bases.
• Team Leadership
  • Manage KC AR controllers, providing coaching, training, and performance reviews.
  • Act as escalation point for complex disputes and customer issues.
• Stakeholder Collaboration
  • Partner with Executive sponsors, Key Client Director, Client Program Director, and customer service teams to resolve billing issues.
  • Liaise with Global Service Centers (GSCs) and headquarters to ensure smooth financial operations.
• Compliance & Controls
  • Maintain strong internal controls, audit readiness, and compliance with SOX and Maersk policies.
  • Ensure adherence to statutory requirements.

Key Skills & Qualifications

• Education: Bachelor’s degree in accounting, Finance, or related field.
• Experience: 5+ years in AR/credit management, with regional exposure and at least 2 years in leadership.
• Technical Skills: ERP systems (SAP, Oracle, Dynamics), AR automation tools, Excel/Power BI.
• Soft Skills: Stakeholder communication, leadership, problem-solving, analytical ability, negotiation,
• Regional Knowledge: Familiarity with payment practices, tax regimes, and regulatory environments.

Working Shift: EUR or NAM shift

Equal Opportunity Statement

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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