Kantata Salesforce BA | Hybrid Business Analyst

NCC Group

Manila

Hybrid

PHP 600,000 - 900,000

Full time

4 days ago

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Benefits offered by this job

Transportation and rice allowances

Night differential and holiday pay

Job summary

NCC Group is seeking a Kantata (Salesforce) Business Analyst to join our in-house IT team in Manila with two days onsite in Taguig City. You will lead requirements gatherings, create detailed user stories, and collaborate across regions to align with global structures.

This role requires experience with Kantata/Salesforce, Jira, and an agile environment. Responsibilities include UAT planning, test case creation, sign-off, and post-deployment support, ensuring change and release processes are

Qualifications

3+ years BA experience.
1+ years Kantata Business Analyst (or similar) experience.
Experience across full project lifecycle in a structured environment.
Proficient with Word, Excel, Visio.
Worked within Scrum/Agile environments.
Experience with interfaces between multiple systems.
Experience with on-premise and SaaS solutions.
Knowledge of CICD deployments and Jira.

Responsibilities

Lead requirements gathering sessions and translate into backlog with use cases and user stories.
Map end-to-end as-is and to-be business processes.
Consider regional impacts on global org structure and sign-off.
Identify and resolve project blockers and escalate to senior leadership.
Transition projects to BAU and manage change release processes.
Organise UAT test sessions and write test cases.
Validate functional and non-functional requirements and define acceptance criteria.
Foster proactive communication among stakeholders.