Junior Workforce Management Administrator (AU,FMCG,Onsite)

Hammerjack Pty Ltd; Philippines; On-site; PHP 279,000 - 424,000; Full time

Job summary

ConnectOS is seeking a Junior Workforce Management Administrator to support the HRIS team with workforce data administration and maintenance across systems.

The role focuses on keeping rosters, positions, and access updates accurate, handling day-to-day data requests, and triaging tickets in a busy shared services environment.

Candidates should have experience in workforce management or HR administration and be detail-oriented with strong communication skills.

Qualifications

• Experience in Workforce Management, HRIS Admin, rostering or scheduling.
• Strong data entry and data maintenance skills.
• High attention to detail and accuracy.
• Strong organizational and time management skills.
• Experience with employee data or workforce systems.
• Good communication and stakeholder management.

Responsibilities

• Maintain employee position and org data across systems.
• Manage user access requests and changes.
• Perform data maintenance and ensure accuracy.
• Support first-level ticket triage and administration requests.
• Process routine workforce management transactions per procedures.
• Update records across HR platforms and systems.
• Assist with data validation and quality checks.
• Support the HRIS team with administrative activities.

Skills

Workforce management

HRIS administration

Rostering

Scheduling admin

Shared services

HR administration

Tools

UKG

Kronos

Workforce Central

SuccessFactors

Job description

Schedule: Monday to Friday (7am to 4pm PHT)

Full Onsite | 6 months initial contract

About The Role

We are seeking a Junior Workforce Management Administrator to support the HRIS team by performing workforce data administration and maintenance activities across workforce management systems.

This is a hands-on administrative role focused on maintaining employee rosters, position changes, and system access updates. The successful candidate will help manage day-to-day data processing requests, triage first-level tickets, and ensure workforce information remains accurate and up-to-date.

This role is ideal for someone with workforce management, rostering, scheduling, HR systems, or HR administration experience who enjoys working with data and following established processes.

Who you are

Essential

• Experience in Workforce Management, HRIS Administration, Rostering, Scheduling Administration, Shared Services, or HR Administration.
• Strong data entry and data maintenance skills.
• High attention to detail and accuracy.
• Strong organizational and time management skills.
• Ability to manage transactional and repetitive administration tasks.
• Experience working with employee data or workforce systems.
• Good communication and stakeholder management skills.

Preferred

• Exposure to UKG, Kronos, Workforce Central, SuccessFactors, or similar workforce management systems.
• Experience supporting workforce scheduling or rostering functions.
• Intermediate Microsoft Excel skills.
• Experience working in a shared services or high-volume administrative environment.

What will you do

• Maintain employee position and organizational data across workforce systems.
• Manage user access requests and access changes.
• Perform data maintenance and ensure workforce data accuracy.
• Support first-level ticket triage and administration requests.
• Process routine workforce management transactions in accordance with established procedures.
• Update records across multiple systems including workforce management and HR platforms.
• Assist with data validation and quality checks.
• Support the HRIS team with administrative activities and workload management.
• Maintain process documentation and follow compliance requirements.

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice. #ConnectOSCareers #JoinConnectOS #ConnectOSTech

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.