Junior Credit Advisor (Probationary) (Start ASAP)

HTU; Quezon City; Hybrid; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Basic Pay with performance bonus

HMO after 3 months of employment

Free pre-employment medical exam

Life insurance and government-mandated

Day shift

Wellness Leave & Birthday Leave

Job summary

HTU is seeking a dedicated collections assistant to manage outgoing and incoming collection calls, inform clients about dues, and arrange payment solutions. You will handle calls professionally, assist with mail and admin tasks for the Early Collections Department, and work from Spark Place Cubao, Quezon City.

Required are excellent communication skills in Tagalog and English, basic computer skills, and the ability to multi-task, stay adaptable, and assertive.

Qualifications

• Excellent communication in Tagalog and English.
• Must have basic computer skills.
• Should be able to multi-task, adaptable and assertive.
• Willing to work at Spark Place Cubao, Quezon City.
• At least High School, Grade 10, or Vocational Diploma graduate.

Responsibilities

• Handle outgoing and incoming collection calls.
• Inform clients about due months, due dates, contract details, client duties.
• Collect overdue debts via phone and arrange payment solutions.
• Handle calls politely, professionally and assertively, providing accurate information.
• Handle mail and other administrative activities for Early Collections Department.

Skills

Communication skills

Tagalog & English fluency

Basic computer skills

Multi-tasking

Assertive

Education

High School graduate

Job description

As part of our growth, your tasks will be the following:

• Handle outgoing and incoming collection calls
• Inform clients about due months, due dates, contract details, client duties
• Collect overdue debts via phone – suggest solutions to non-paying clients, make arrangements about payments
• Handle calls politely, professionally and assertively, provide accurate information
• Handle mail and other administrative activities according to needs of Early Collections Department

You know you are the perfect fit if you have the following:

• Excellent communication skills (Tagalog & English, Written & Oral)
• Must have basic computer skills
• Should be able to multi-task, highly adaptable, and assertive
• Willing to work in Spark Place Cubao, Quezon City
• At least High School, Grade 10, or Vocational Diploma graduate

Be a proud member of Home Credit & enjoy the following perks!

• Basic Pay with competitive monthly performance bonus
• HMO after 3 months of employment
• Free pre-employment medical exam
• Life insurance and government-mandated benefits
• Day shift
• Wellness Leave & Birthday Leave