Junior Credit Advisor (Probationary) (Start ASAP)

LPU Batangas

Quezon City

On-site

PHP 167,000 - 279,000

Full time

14 days+

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Benefits offered by this job

Basic Pay with monthly performance-</n
HMO after 3 months
Free pre-employment medical exam
Life insurance and government-mandated
Day shift
Wellness Leave & Birthday Leave

Job summary

Home Credit in Quezon City is seeking an entry-level Collections Associate to manage outgoing and incoming collection calls. You will inform clients about due dates and contract details, and arrange payments while maintaining a professional, assertive communication style.

The role requires bilingual English/Tagalog abilities, basic computer skills, and a willingness to work in Spark Place Cubao, Quezon City. High School graduate or Vocational Diploma is accepted.

Qualifications

  • Excellent communication skills in Tagalog & English, both written and oral.
  • Basic computer skills are required.
  • Ability to multitask, be adaptable and assertive.

Responsibilities

  • Handle outgoing and incoming collection calls.
  • Inform clients about due months, due dates, contract details, and client duties.
  • Collect overdue debts via phone and suggest payment arrangements.
  • Handle calls politely, professionally and assertively, and provide accurate information.
  • Handle mail and other administrative activities for the Early Collections Department.

Skills

Bilingual English/Tagalog
Communication
Multitasking

Education

High School Graduate
Vocational Diploma

Tools

MS Office

Job description

As part of our growth, your tasks will be the following:
  • Handle outgoing and incoming collection calls
  • Inform clients about due months, due dates, contract details, client duties
  • Collect overdue debts via phone – suggest solutions to non‑paying clients, make arrangements about payments
  • Handle calls politely, professionally and assertively, provide accurate information
  • Handle mail and other administrative activities according to needs of Early Collections Department
You know you are the perfect fit if you have the following:
  • Excellent communication skills (Tagalog & English, Written & Oral)
  • Must have basic computer skills
  • Should be able to multi-task, highly adaptable, and assertive
  • Willing to work in Spark Place Cubao, Quezon City
  • At least High School, Grade 10, or Vocational Diploma graduate
Be a proud member of Home Credit & enjoy the following perks!
  • Basic Pay with competitive monthly performance bonus
  • HMO after 3 months of employment
  • Free pre‑employment medical exam
  • Life insurance and government‑mandated benefits
  • Day shift
  • Wellness Leave & Birthday Leave
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