Junior Collections Analyst

HTU; Taguig; Hybride; PHP 279 000 - 446 000; Plein temps

Avantages offerts par ce poste

Rotating shifts

Hybrid work

Location: BGC City

Résumé du poste

HTU in the Philippines is seeking a Collections Administrator to manage daily, weekly, and monthly collections, produce Excel-based reports, and maintain client payment communications. The role requires strong English, independence, and ability to handle multiple priorities in a hybrid setup.

Candidates with B2B collections experience preferred; excellence in MS Excel, analytical thinking, and attention to detail are key.

Qualifications

• Fluent written and spoken English is required.
• Experience in a multinational or shared services environment preferred.
• Excellent MS Excel skills for producing and interpreting collections reports.
• Ability to work independently and manage multiple priorities under pressure.
• Highly organized, methodical, and detail-oriented.
• Strong analytical thinking and sound judgment in decision-making.
• Experience in B2B Collections or Credit Control is a plus.
• Flexibility to work rotating shifts under a hybrid work setup.

Responsabilités

• Manage daily, weekly, and monthly collections activities methodically and on time.
• Create, update, and maintain collections reports using MS Excel.
• Communicate professionally with clients to ensure timely payments and resolve issues.
• Prioritize and track tasks to meet strict deadlines and targets.
• Analyze account data to determine appropriate collection actions.
• Collaborate with cross-functional teams to support continuous process improvement.
• Adhere to company policies and regulatory compliance standards.
• Assist in developing and improving standard operating procedures.

Connaissances

Fluent English

MS Excel

Independent work

Organized & detail-oriented

Analytical thinking

B2B Collections experience

Multinational/shared services exposure

Hybrid work

Description du poste

Your Role

Key responsibilities include:

• Manage daily, weekly, and monthly collections activities methodically and on time.
• Create, update, and maintain collections reports using MS Excel.
• Communicate professionally with clients to ensure timely payments and resolve issues.
• Prioritize and track tasks to meet strict deadlines and targets.
• Analyze account data to determine appropriate collection actions.
• Collaborate with cross-functional teams to support continuous process improvement.
• Adhere to company policies and regulatory compliance standards.
• Assist in developing and improving standard operating procedures.

About You

The company is looking for:

• Strong fluency in written and spoken English.
• Experience in a multinational or shared services environment preferred.
• Excellent MS Excel skills for producing and interpreting collections reports.
• Ability to work independently and manage multiple priorities under pressure.
• Highly organized, methodical, and detail-oriented.
• Strong analytical thinking and sound judgment in decision-making.
• Experience in B2B Collections or Credit Control is a plus.
• Flexibility to work rotating shifts under a hybrid work setup.

Compensation & Benefits

• Work setup includes rotating shifts.
• Hybrid work arrangement.
• Location: BGC City.