Junior Branch Ambassador

UnionBank; Taguig; On-site; PHP 279,000 - 446,000; Full time

Job summary

UnionBank in Taguig, Philippines is seeking a Customer Service Specialist to handle deposit account servicing, including deposits, withdrawals, encashments, checkbook reorders and related monetary transactions, on-site.

You will assist clients with their banking needs, process branch transactions accurately and efficiently, promote bank products, maintain records, ensure compliance with procedures, and contribute to service excellence through excellent communication and problem-solving skills.

Qualifications

• Bachelor's degree in a business-related field.
• Customer service or banking experience is an advantage.
• Excellent communication and interpersonal skills.
• Strong attention to detail and problem-solving abilities.

Responsibilities

• Assist clients with their banking needs and provide excellent customer service.
• Process branch transactions accurately and efficiently.
• Promote bank products and identify cross-selling opportunities.
• Maintain accurate records and ensure compliance with operational procedures.
• Support daily branch operations and contribute to service excellence.

Skills

Customer service

Communication skills

Attention to detail

Problem-solving

Education

Bachelor's degree in business-related field

Job description

Job Summary: Responsible for deposit account servicing (deposits, withdrawals, encashments, checkbook reorders, inquiries, etc.), other platform functions, processing of payments, receipts and other monetary transactions, among others.

What You'll Do

• Assist clients with their banking needs and provide excellent customer service.
• Process branch transactions accurately and efficiently.
• Promote bank products and identify cross-selling opportunities.
• Maintain accurate records and ensure compliance with operational procedures.
• Support daily branch operations and contribute to service excellence.

What We're Looking For

• Bachelor's degree in any business-related course.
• Customer service or banking experience is an advantage.
• Excellent communication and interpersonal skills.
• Strong attention to detail and problem-solving abilities.
• Willing to work onsite and deliver a superior customer experience.