Junior Branch Ambassador

UnionBank; Olongapo; On-site; PHP 279,000 - 424,000; Full time

Job summary

UnionBank in the Philippines is seeking staff to handle deposit account servicing including deposits, withdrawals, encashments, checkbook reorders, inquiries, and related monetary transactions.

You will assist clients, process branch transactions, and promote bank products while maintaining accurate records and compliance with procedures. Onsite work is required to ensure exceptional customer experiences.

Qualifications

• Bachelor's degree in business-related field is preferred.
• Customer service or banking experience is an advantage.
• Excellent communication and interpersonal skills.
• Strong attention to detail and problem solving abilities.
• Willing to work onsite and deliver a superior customer experience.

Responsibilities

• Assist clients with banking needs and provide excellent customer service.
• Process branch transactions accurately and efficiently.
• Promote bank products and identify cross-selling opportunities.
• Maintain accurate records and ensure compliance with operational procedures.
• Support daily branch operations and contribute to service excellence.

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Problem solving

Education

Bachelor's degree in business-related field

Job description

Job Summary: Responsible for deposit account servicing (deposits, withdrawals, encashments, checkbook reorders, inquiries, etc.), other platform functions, processing of payments, receipts and other monetary transactions, among others.

What You'll Do

• Assist clients with their banking needs and provide excellent customer service.
• Process branch transactions accurately and efficiently.
• Promote bank products and identify cross-selling opportunities.
• Maintain accurate records and ensure compliance with operational procedures.
• Support daily branch operations and contribute to service excellence.

What We're Looking For

• Bachelor's degree in any business-related course.
• Customer service or banking experience is an advantage.
• Excellent communication and interpersonal skills.
• Strong attention to detail and problem-solving abilities.
• Willing to work onsite and deliver a superior customer experience.