A financial service provider in Baguio is seeking a customer service representative to assist clients with transactions, manage cash drawers, and educate customers on financial products. Ideal candidates need a bachelor’s degree in Finance or Business Administration, excellent communication skills, and attention to detail. Training will be provided for those without prior experience.
Qualifications
Training will be provided; no prior experience required.
Must have excellent communication skills and strong customer service abilities.
Responsibilities
Provide excellent customer service and assist clients with transactions.
Process deposits, withdrawals, and payments accurately.
Manage cash drawer and maintain balanced transactions.
Educate customers on bank products and services.
Handle customer inquiries and resolve issues promptly.
Skills
Excellent written and verbal communication skills
Strong customer service abilities
Keen attention to detail
Education
Bachelor’s degree in Finance, Business Administration, or related field
Job description
Provide excellent customer service and assist clients with transactions.
Process deposits, withdrawals, and payments accurately.
Manage cash drawer and maintain balanced transactions.
Educate customers on bank products and services.
Ensure compliance with banking regulations and policies.
Handle customer inquiries and resolve issues promptly.
Educational Qualifications: Bachelor’s degree in Finance, Business Administration, or related field.
Experience Level: No prior experience required; training will be provided.
Skills and Competencies: Excellent written and verbal communication skills, strong customer service abilities, and keen attention to detail.
Responsibilities and Duties: Process transactions accurately, assist customers with inquiries, and maintain financial records.
Working Conditions: Work in a bank branch environment, regular business hours, with occasional overtime.
Qualities and Traits: Friendly, reliable, and detail-oriented with a strong work ethic.