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Job summary
A tech services company located in Metro Manila is looking for a technical support specialist. The role involves providing technical assistance to employees, troubleshooting IT issues, installing systems, and maintaining network setups. Ideal candidates should have problem-solving skills and a background in IT support. This position offers a dynamic work environment with opportunities for professional growth.
Responsibilities
Provide technical support to employees (hardware, software, email, internet, printers).
Troubleshoot and resolve basic IT issues onsite or remotely.
Install, configure, and maintain computer systems, software, and peripherals.
Assist in network setup and maintenance (LAN, Wi-Fi, routers).
Perform regular system checks, updates, and backups.
Maintain IT inventory (equipment, licenses, accessories).
Assist in implementing IT security policies and basic data protection.
Document IT issues, solutions, and procedures.
Coordinate with vendors or senior IT staff when needed.
Support new employee IT onboarding (account setup, devices).
Job description
Responsibilities:
Provide technical support to employees (hardware, software, email, internet, printers)
Troubleshoot and resolve basic IT issues onsite or remotely
Install, configure, and maintain computer systems, software, and peripherals
Assist in network setup and maintenance (LAN, Wi‑Fi, routers)
Perform regular system checks, updates, and backups
Maintain IT inventory (equipment, licenses, accessories)
Assist in implementing IT security policies and basic data protection
Document IT issues, solutions, and procedures
Coordinate with vendors or senior IT staff when needed
Support new employee IT onboarding (account setup, devices)