Customer Support Specialist | Financial Services in Pasig

ResultsCX; Pasig; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Incentives and rewards

Paid training

Career growth

Health benefits

Inclusive culture

Job summary

ResultsCX is seeking a Customer Support Specialist for financial services in Pasig City. This seasonal role focuses on assisting customers with financial and tax-related inquiries, delivering accurate information and friendly support.

You will engage with customers, resolve issues, and identify opportunities to offer value-driven solutions while maintaining high standards of service and teamwork in a fast-paced environment.

Qualifications

• Minimum 6 months of BPO experience
• Strong English communication (verbal and written)
• HS diploma or equivalent
• Ability to work in a fast-paced, team setting

Responsibilities

• Engage with customers professionally across every interaction
• Resolve inquiries efficiently while providing personalized support
• Communicate product and service information with accuracy and confidence
• Identify opportunities to recommend value-driven solutions
• Strengthen customer loyalty through trust and relationship building
• Consistently deliver a high standard of customer care
• Collaborate with team members to meet performance goals and service standards

Skills

English communication

Problem solving

Attention to detail

Team collaboration

Education

High school diploma

Job description

Job Title: Customer Support Specialist - Financial Services

Location: Pasig City

Employment Type: Seasonal

Are you a customer service professional with at least 6 months of BPO experience who thrives on solving problems and helping others with confidence?

We are looking for individuals who will support customers through important financial and tax-related inquiries while building valuable skills in a structured and rewarding environment.

What You’ll Do:

• Engage with customers professionally across every interaction
• Resolve inquiries efficiently while providing personalized support
• Communicate product and service information with accuracy and confidence
• Identify opportunities to recommend value-driven solutions
• Strengthen customer loyalty through trust and relationship building
• Consistently deliver a high standard of customer care
• Collaborate with team members to meet performance goals and service standards

What We’re Looking For:

• With at least 6-months BPO experience
• Excellent communication skills in English (verbal and written)
• Strong problem-solving abilities and attention to detail
• Ability to work in a fast-paced, team-oriented environment
• High school diploma or equivalent

What We Offer:

• Incentives and performance rewards
• Paid training and continuous learning opportunities
• Career growth and promotion from within
• Health and wellness benefits
• A supportive and inclusive work culture