Jira Administrator: Workflows, Permissions & Users

Essilor Shared Services Philippines Incorporated; Muntinlupa; On-site; PHP 300,000 - 550,000; Full time

Job summary

Essilor Shared Services Philippines Incorporated in Metro Manila is seeking a Jira Administrator to manage user accounts, permissions, and default settings while integrating external user directories and fine-tuning project configurations.

The role covers Jira administration across dashboards, JQL, groups, workflows, schemes, and Confluence integration, with responsibilities for documenting configurations, providing end-user training, and ensuring reliable access for teams.

Qualifications

• 2–3 years of Jira Administrator experience is acceptable.
• Expertise configuring and managing Jira projects, workflows, and permissions.
• Proficient handling of user directories, permissions, roles, and group administration in Jira.
• Strong understanding of custom workflows, transitions, and automation within Jira.
• Capable of troubleshooting Jira issues, documenting configurations, and providing end-user training.

Responsibilities

• Understand Jira layout and manage users' default settings.
• Utilize Jira tools to manage user accounts and permissions.
• Address and resolve inquiries related to group management.
• Integrate external user directories with Jira.
• Develop understanding of workflows and project configurations.
• Configure existing projects and convert them to different project types.

Skills

Jira Administration

User Directories

Permissions Management

Workflow Automation

End-User Training

Education

Bachelor's degree in information technology, Computer Science, or a related field

Tools

Jira

Job description

Essilor Shared Services Philippines Incorporated in Metro Manila is seeking a Jira Administrator to manage user accounts, permissions, and default settings while integrating external user directories and fine-tuning project configurations.

The role covers Jira administration across dashboards, JQL, groups, workflows, schemes, and Confluence integration, with responsibilities for documenting configurations, providing end-user training, and ensuring reliable access for teams.