Atlassian Administrator

GECO Asia Pte. Ltd; Muntinlupa; On-site; PHP 350,000 - 600,000; Full time

Job summary

GECO Asia Pte. Ltd is seeking an Atlassian Administrator to join our team in the Philippines. The role focuses on administering Jira and Confluence, user/group management, and workflow customization to support project collaboration and governance.

Responsibilities include configuring projects, dashboards, permissions, and integrations with external directories, while providing end-user training and guidance to teams. English communication and documentation skills are essential.

Qualifications

• Bachelor's degree in IT or CS.
• 2-3 years of experience as Jira or Atlassian Administrator.
• Strong expertise in configuring and managing Jira projects, workflows, and permissions.
• Proficiency in user, group, role, and directory administration within Jira.
• Solid understanding of custom workflows, transitions, and automation.
• Experience troubleshooting Jira-related issues.
• Strong documentation, reporting, and end-user training skills.
• Good communication skills in English.

Responsibilities

• Manage Jira user accounts, including adding, updating, deactivating, and deleting users.
• Configure and maintain user default settings, dashboards, and permissions.
• Administer Jira groups, roles, notifications, filters, and workflow conditions.
• Integrate and manage external user directories within Jira.
• Configure and maintain Jira projects, including company-managed projects.
• Create and manage workflows, schemes, issue types, labels, custom fields, and screens.
• Utilize Jira Query Language (JQL) to support reporting, filtering, and issue navigation.
• Configure project schemes such as permission, notification, issue security, workflow, screen, and field configuration schemes.
• Manage project versions and components.
• Convert and configure existing projects to different project types as required.
• Administer Confluence spaces, pages, macros, permissions, and user settings.
• Support knowledge sharing and documentation through Confluence.
• Troubleshoot and resolve Jira- and Confluence-related issues efficiently.
• Document system configurations, prepare reports, and provide end-user support and training.
• Collaborate closely with stakeholders to ensure Atlassian tools align with project and organizational needs.

Skills

English communication

Team collaboration

End-user training

Education

Bachelor's degree in Information Technology or Computer Science

Tools

Jira

Confluence

Job description

Geco Asia is hiring!

GECO Asia is a growing technology consulting and talent solutions company known for connecting exceptional people with transformative projects across Asia. We partner with global enterprises to drive innovation, optimize operations, and build future-ready teams. With a strong culture of collaboration, curiosity, and continuous learning, we empower professionals to grow their careers while making meaningful impact.

We are looking for an Atlassian Administrator to join our growing team. The Atlassian Administrator is responsible for administering, configuring, and supporting Atlassian tools - primarily Jira and Confluence - to ensure efficient project tracking, collaboration, and system governance. This mid-level role focuses on user and group management, project configuration, workflow customization, and platform optimization while providing support and guidance to end users and project teams.

Key Responsibilities

• Manage Jira user accounts, including adding, updating, deactivating, and deleting users

• Configure and maintain user default settings, dashboards, and permissions

• Administer Jira groups, roles, notifications, filters, and workflow conditions

• Integrate and manage external user directories within Jira

• Configure and maintain Jira projects, including company-managed projects

• Create and manage workflows, schemes, issue types, labels, custom fields, and screens

• Utilize Jira Query Language (JQL) to support reporting, filtering, and issue navigation

• Configure project schemes such as permission, notification, issue security, workflow, screen, and field configuration schemes

• Manage project versions and components

• Convert and configure existing projects to different project types as required

• Administer Confluence spaces, pages, macros, permissions, and user settings

• Support knowledge sharing and documentation through Confluence

• Troubleshoot and resolve Jira- and Confluence-related issues efficiently

• Document system configurations, prepare reports, and provide end-user support and training

• Collaborate closely with stakeholders to ensure Atlassian tools align with project and organizational needs

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field

• 2-3 years of experience as a Jira or Atlassian Administrator

• Strong expertise in configuring and managing Jira projects, workflows, and permissions

• Proficiency in user, group, role, and directory administration within Jira

• Solid understanding of custom workflows, transitions, and automation

• Experience troubleshooting and resolving Jira-related technical issues

• Strong documentation, reporting, and end-user training skills

• Good communication skills in English

• Ability to collaborate effectively with cross-functional teams

• Atlassian Certified Jira Administrator or other relevant Atlassian certifications are an advantage