JIRA & ServiceNow Admin — Hybrid, Remote-Ready Integrations

Risewave Consulting Inc.; Taguig; Hybrid; PHP 700,000 - 900,000; Full time

Benefits offered by this job

Health Insurance

Work from Home

Work-Life Balance

Job summary

Risewave Consulting Inc. in Taguig is seeking a JIRA and Service Now Administrator. The role involves configuring, maintaining, and troubleshooting platforms, creating workflows, and supporting project managers and developers. Candidates should have a Bachelor's degree and three or more years of relevant experience, with strong skills in JIRA and Service Now administration. Benefits include health insurance, work-from-home options, and a focus on work-life balance.

Qualifications

• 3+ years of experience in JIRA and Service Now administration.
• Proficient in JIRA and Service Now configuration and customization.
• Excellent problem-solving and collaboration skills.

Responsibilities

• Manage user accounts, permissions, and roles in JIRA and Service Now.
• Create and modify projects, workflows, and fields in JIRA and Service Now.
• Provide technical support and training to users.

Skills

JIRA administration

Service Now administration

APIs and webhooks knowledge

Agile methodologies

Communication skills

Education

Bachelor’s degree in computer science or related field

Job description

Risewave Consulting Inc. in Taguig is seeking a JIRA and Service Now Administrator. The role involves configuring, maintaining, and troubleshooting platforms, creating workflows, and supporting project managers and developers. Candidates should have a Bachelor's degree and three or more years of relevant experience, with strong skills in JIRA and Service Now administration. Benefits include health insurance, work-from-home options, and a focus on work-life balance.