ITAM & SAM Strategist — CMDB, Discovery & Automation Lead

Qualfon; Metro Manila; On-site; PHP 450,000 - 750,000; Full time

Job summary

Qualfon is seeking a skilled ITAM/ITSM/CMDB administrator to manage Freshservice, Device42, and related discovery platforms in a dynamic IT environment. You will design configurations, maintain CMDB structures, and enforce governance standards to ensure data quality and service reliability.

The role involves integrating discovery sources, setting up workflows, and coordinating with security, procurement, and application owners to support incident, change, and compliance processes.

Qualifications

• Experience designing CMDB structures and data models.
• Proven ability to implement governance for data quality.
• Knowledge of IT service management processes is a plus.

Responsibilities

• Manage Freshservice and Device42 platforms to support IT operations.
• Design configurations and maintain CMDB data quality.
• Integrate discovery sources and collaborate with security, procurement and application owners.

Skills

ITAM/ITSM/CMDB

Tools

Freshservice

Device42

Job description

Qualfon is seeking a skilled ITAM/ITSM/CMDB administrator to manage Freshservice, Device42, and related discovery platforms in a dynamic IT environment. You will design configurations, maintain CMDB structures, and enforce governance standards to ensure data quality and service reliability.

The role involves integrating discovery sources, setting up workflows, and coordinating with security, procurement, and application owners to support incident, change, and compliance processes.