ITAM & CMDB Lead — ITSM & Discovery Architect

Qualfon; Metro Manila; On-site; PHP 670,000 - 1,004,000; Full time

Job summary

Qualfon seeks a skilled ITAM/ITSM/CMDB administrator to manage Freshservice, Device42, and related discovery platforms within a dynamic IT environment. You will design configurations, maintain CMDB structures, and enforce governance to ensure data quality and service reliability.

You will integrate discovery sources, set up workflows, and collaborate with security, procurement, and application owners to support incident, change, and compliance processes, driving accuracy and timeliness of

Responsibilities

• Manage ITAM/ITSM/CMDB configurations and data structures.
• Integrate discovery sources and maintain CMDB accuracy.
• Design/configure workflows to support incident, change, and compliance processes.
• Coordinate with security, procurement, and application owners.

Skills

ITAM

ITSM

CMDB

Freshservice

Device42

Discovery platforms

Governance

Data quality

Tools

Freshservice

Device42

Discovery tools

Job description

Qualfon seeks a skilled ITAM/ITSM/CMDB administrator to manage Freshservice, Device42, and related discovery platforms within a dynamic IT environment. You will design configurations, maintain CMDB structures, and enforce governance to ensure data quality and service reliability.

You will integrate discovery sources, set up workflows, and collaborate with security, procurement, and application owners to support incident, change, and compliance processes, driving accuracy and timeliness of