ITAM And SAM Lead CMDB Discovery And Automation

Qualfon; Metro Manila; On-site; PHP 400,000 - 660,000; Full time

Job summary

Qualfon is seeking an ITAM/ITSM/CMDB administrator to manage Freshservice, Device42, and related discovery platforms in a dynamic IT environment. You will design configurations, maintain CMDB structures, and enforce governance standards to ensure data quality and service reliability.

The role involves integrating discovery sources, setting up workflows, and coordinating with security, procurement and application owners to support incident, change and compliance processes.

Responsibilities

• Manage Freshservice, Device42 and related discovery platforms.
• Design configurations and maintain CMDB structures with governance to ensure data quality.
• Coordinate with security, procurement and application owners to support incident, change and compliance processes.

Skills

ITAM

ITSM

CMDB

Tools

Freshservice

Device42

Job description

Job Description:

Qualfon is seeking a skilled ITAM/ITSM/CMDB administrator to manage Freshservice, Device42, and related discovery platforms in a dynamic IT environment. You will design configurations, maintain CMDB structures, and enforce governance standards to ensure data quality and service reliability. The role involves integrating discovery sources, setting up workflows, and coordinating with security, procurement, and application owners to support incident, change, and compliance processes.