IT Asset & CMDB Lead | ITIL & Discovery Expert

Qualfon; Metro Manila; On-site; PHP 600,000 - 800,000; Full time

Job summary

Qualfon in the Philippines is seeking an experienced ITAM/ITSM/CMDB administrator to manage CMDB, discovery, and asset data platforms. You will configure Freshservice, Device42 or equivalent tools, adapt CI classes, and design workflows, dashboards, and governance.

The role emphasizes data accuracy, governance, and ITIL-aligned processes across hardware and software assets. Primary responsibilities include setting up discovery sources, maintaining synchronization, and ensuring data quality.

Qualifications

• Experience with CMDB/ITSM/ITAM and ITIL-aligned processes.
• Strong focus on data accuracy, governance and asset data quality.

Responsibilities

• Configure Freshservice, Device42 or equivalents.
• Adapt CI classes and design governance workflows.
• Set up discovery sources and maintain synchronization.

Skills

CMDB

ITIL

Asset management

Data governance

Tools

Freshservice

Device42

Job description

Qualfon in the Philippines is seeking an experienced ITAM/ITSM/CMDB administrator to manage CMDB, discovery, and asset data platforms. You will configure Freshservice, Device42 or equivalent tools, adapt CI classes, and design workflows, dashboards, and governance.

The role emphasizes data accuracy, governance, and ITIL-aligned processes across hardware and software assets. Primary responsibilities include setting up discovery sources, maintaining synchronization, and ensuring data quality.