ITAM & CMDB Lead - Discovery, Automation & Governance

Qualfon; Metro Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Qualfon is seeking a skilled ITAM/ITSM/CMDB administrator to manage Freshservice, Device42, and related discovery platforms in a dynamic IT environment. You will design configurations, maintain CMDB structures, and enforce governance to ensure data quality and service reliability.

The role involves integrating discovery sources, setting up workflows, and coordinating with security, procurement, and application owners to support incident, change, and compliance processes.

Responsibilities

• Manage Freshservice, Device42, and related discovery platforms in a dynamic IT environment.
• Design configurations and maintain CMDB structures to ensure data quality.
• Enforce governance standards to support incident, change, and compliance processes by coordinating with security, procurement, and application owners.
• Integrate discovery sources and set up workflows to streamline IT operations.

Job description

Qualfon is seeking a skilled ITAM/ITSM/CMDB administrator to manage Freshservice, Device42, and related discovery platforms in a dynamic IT environment. You will design configurations, maintain CMDB structures, and enforce governance to ensure data quality and service reliability.

The role involves integrating discovery sources, setting up workflows, and coordinating with security, procurement, and application owners to support incident, change, and compliance processes.