Italian-Speaking Client Operations Specialist

Hotelbeds Group; España; Presencial; PHP 334.800 - 446.400; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Attractive benefits package

Opportunity for career development

Multicultural working environment

Descripción de la vacante

Join Hotelbeds Group as a Client Operations Executive in the Philippines to support operational requests related to bookings throughout the customer journey. This role requires fluency in English and Italian, a strong commitment to service quality, and experience in customer service.

As part of a diverse and innovative team, you will contribute to high customer satisfaction while working in a vibrant environment that embraces various perspectives and talents.

Formación

• Fluent in both English and Italian, spoken and written.
• Experience in customer service or operational support, preferably in travel or hospitality.
• Strong problem-solving skills and attention to detail required.

Responsabilidades

• Handle operational requests related to bookings before arrival, during stay, and after travel.
• Resolve client issues efficiently while adhering to service levels.
• Provide timely and accurate information to clients.

Conocimientos

Fluent English

Fluent Italian

Customer service experience

Problem-solving skills

Attention to detail

Herramientas

Booking systems

CRM systems

Descripción del empleo

Join Hotelbeds Group as a Client Operations Executive in the Philippines to support operational requests related to bookings throughout the customer journey. This role requires fluency in English and Italian, a strong commitment to service quality, and experience in customer service.

As part of a diverse and innovative team, you will contribute to high customer satisfaction while working in a vibrant environment that embraces various perspectives and talents.