IT Telco Associate

LBC Express, Inc.; Pasay; On-site; PHP 335,000 - 558,000; Full time

Job summary

LBC Express, Inc. in Metro Manila, Pasay is seeking a telecom administrator to manage and update databases for phone lines, SIM cards, wireless routers, and data links. The role focuses on accurate data maintenance and timely reporting.

You will process telecom service requests (voice, mobile, DSL, IPVPN, MPLS, and DIA), coordinate with vendors on activations, migrations, porting, and billing, and ensure proper documentation and billing accuracy for stakeholders. Strong organization is essential.

Qualifications

• Bachelor's degree in IT, Business Admin, Communications or related field.
• 1–2 years in telecom administration, billing, or IT clerical support.
• Proficient in Microsoft Excel and report preparation.
• Strong organizational, documentation, and coordination skills.
• Familiarity with DSL, IPVPN, MPLS and DIA is an advantage.

Responsibilities

• Manage and update telecom databases for phone lines, SIM cards, wireless routers, and data links
• Process and track telecom service requests (voice, mobile, DSL, IPVPN, MPLS, DIA, and other connectivity services)
• Coordinate with vendors regarding activations, migrations, porting, and billing concerns
• Validate subscription billing and maintain proper documentation and records
• Monitor telecom-related issues and provide regular reports and updates to stakeholders

Skills

Telecom experience

Report preparation

Organizational skills

Documentation skills

Coordination skills

Telecom familiarity

Education

Bachelor's degree

Tools

Microsoft Excel

Job description

• Key Responsibilities

  • Manage and update telecom databases for phone lines, SIM cards, wireless routers, and data links

  • Process and track telecom service requests (voice, mobile, DSL, IPVPN, MPLS, DIA, and other connectivity services)

  • Coordinate with vendors regarding activations, migrations, porting, and billing concerns

  • Validate subscription billing and maintain proper documentation and records

  • Monitor telecom-related issues and provide regular reports and updates to stakeholders

• Qualifications

  • Bachelor's degree in Information Technology, Business Administration, Communications, or a related field

  • 1-2 years of experience in telecom administration, billing, or IT clerical support

  • Proficient in Microsoft Excel and report preparation

  • Strong organizational, documentation, and coordination skills

  • Familiarity with telecom services such as DSL, IPVPN, MPLS, and DIA is an advantage