IT Technical Writer & Governance Specialist

Asticom; Quezon City; On-site; PHP 500,000 - 800,000; Full time

Job summary

Asticom in the Philippines seeks a meticulous IT Technical Writer & Governance Specialist to craft, refine, and maintain enterprise IT policies, standards, procedures, and governance documentation in collaboration with Process Owners, SMEs, and leadership.

You will translate complex technical and regulatory requirements into clear enterprise documents, develop templates and standards, and ensure alignment with corporate and regulatory needs across CITG processes.

Qualifications

• 4-year college degree in Computer Science, Information Technology, English, Communications, or related field preferred.
• Minimum 2 years of hands-on experience in enterprise IT policies, standards, procedures, and governance documentation.
• Familiarity with IT frameworks such as ISO, ITIL, COBIT, NIST, or PMI.
• Strong stakeholder management and ability to interact with managers.
• Clear written and verbal communication; proactive prioritization.

Responsibilities

• Draft, review, and revise enterprise IT policies, standards, procedures, guidelines, and work instructions.
• Collaborate with Process Owners to manage documentation from drafting to final publication handover.
• Partner with SMEs to validate content and secure executive sign-offs through alignment workshops.
• Translate complex technical, regulatory, and operational requirements into clear, business-friendly documentation.
• Develop governance templates and document-writing standards for uniform formatting and quality.
• Ensure IT policies align with corporate standards, regulatory requirements, and industry best practices with reference mapping.
• Maintain document version control, revision history, and policy registers.
• Drive policy development using mobilization plans, comment resolution logs, and weekly status reports.

Skills

Policy drafting

Governance

Stakeholder mgmt

Technical writing

Regulatory knowledge

ISO/NIST familiarity

Education

4-year degree in CS/IT/English/Communications

Job description

About the role

We are looking for a detailed-oriented IT Technical Writer & Governance Specialist to draft, refine, and maintain high-quality IT policies, standards, procedures, and governance documentation. In this role, you will work closely with Process Owners, Subject Matter Experts (SMEs), and leadership to translate complex technical, regulatory, and operational requirements into clear, actionable enterprise documentation.

Key responsibilities

• Draft, review, and revise enterprise IT policies, standards, procedures, guidelines, and work instructions
• Collaborate with CITG Process Owners to manage documentation from initial drafting, consultation, alignment, revision, and approval support to final publication handover
• Partner with SMEs to validate technical content and facilitate alignment workshops to resolve comments and secure executive sign-offs
• Translate complex technical, regulatory, and operational requirements into clear, business-friendly, and structured documentation
• Develop governance documentation templates and document-writing standards to ensure uniform formatting, structure, terminology, and quality across all CITG documents
• Ensure all IT policies align with corporate standards, regulatory requirements, and industry best practices with clear reference mapping in deliverables
• Maintain document version control, revision history, and policy registers
• Drive policy development using mobilization plans, comment resolution logs, and weekly status reports

About you

• Graduate of a 4-year college course (Degree in Computer Science, Information Technology, English, Communications, or related field is a plus)
• Minimum of 2 years of hands-on experience in developing enterprise IT policies, standards, procedures, and governance documentation
• Understanding of IT environments and exposure to frameworks such as ISO, ITIL, COBIT, NIST, or PMI
• Strong stakeholder management skills
• Ability to interact with managers
• Clear written and verbal communication
• Proactive task prioritization
• Professional certifications in Technical Writing or Business Analysis (preferred)
• Prior experience working inside an enterprise Corporate IT Group (CITG) (preferred)