Junior Technical Writer

Blackfort Consulting, Inc..; Pateros; On-site; PHP 300,000 - 420,000; Full time

Job summary

Blackfort Consulting, Inc. is seeking a detail-oriented Technical Writer to create and maintain technical documentation across software platforms and systems.

You will collaborate with solution architects, platform engineers, software developers, business analysts, and IT operations staff to translate complex concepts into clear user guides, process flows, SOPs, and operational procedures that align with templates and standards. Fresh graduates with strong writing skills are encouraged to apply.

Qualifications

• Bachelor's degree in a relevant field and strong English communication skills.
• Excellent written and verbal English communication skills.
• Ability to present technical information clearly.
• Basic IT concepts and software knowledge.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Able to manage multiple documentation assignments and meet deadlines.
• Fresh graduates with strong writing skills encouraged to apply.

Responsibilities

• Create and maintain technical documentation across software platforms and systems.
• Collaborate with solution architects, platform engineers, software developers, business analysts, and IT operations staff.
• Develop structured and comprehensive documentation using established templates and standards.
• Translate complex technical information into clear and understandable content for intended audiences.
• Assist in documenting system architectures, application workflows, system integrations, and engineering processes.

Skills

Technical writing

Information gathering

Organization

Attention to detail

Stakeholder communication

Adaptability

Time management

Education

Bachelor's degree in Technical Communication or related field

Tools

Confluence

SharePoint

Jira

Visio or draw.io

Job description

Job Description

• Create and maintain technical documentation, including technical specifications, system documentation, process flows, user guides, and operational procedures.
• Collaborate with solution architects, platform engineers, software developers, business analysts, and other stakeholders.
• Develop structured and comprehensive documentation using established templates and standards.
• Translate complex technical information into clear and understandable content for intended audiences.
• Assist in documenting system architectures, application workflows, system integrations, and engineering processes.

Preferred Qualifications

• Prior experience in technical writing or technical documentation is an advantage but not required.
• Familiarity with documentation platforms, e.g., Confluence and SharePoint.
• Familiarity with Jira or similar project management tools.
• Basic understanding of the software development lifecycle (SDLC), Agile methodologies, and IT operations.
• Familiarity with diagramming tools, e.g., Microsoft Visio or draw.io.
• Exposure to APIs, system integrations, cloud platforms, databases, or application development.
• Experience preparing technical specifications, process documentation, user guides, or standard operating procedures.

Minimum Qualifications

• Bachelor's degree in Technical Communication, English, Journalism, Communication, Information Technology, Computer Science, or a related field.
• Excellent written and verbal English communication skills.
• Ability to understand, organize, and present technical information clearly and logically.
• Basic understanding of IT concepts, software applications, systems, and technology processes.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Ability to manage multiple documentation assignments and meet established deadlines.
• Willingness to learn new technologies, tools, processes, and documentation standards.
• Fresh graduates with strong writing skills and relevant academic projects are encouraged to apply.

Key Competencies

• Technical writing and documentation development
• Information gathering and organization
• Accuracy and attention to detail
• Documentation standards and consistency
• Stakeholder communication and collaboration
• Adaptability and continuous learning
• Time management and prioritization