IT Technical Support

Top 1 Cosmetics and Skin Care Manufacturing Co.; Bulacan; On-site; PHP 240,000 - 320,000; Full time

Job summary

Top 1 Cosmetics and Skin Care Manufacturing Co. in Bulacan is seeking an IT Support Technician to join our on-site team. You will provide first-line technical help for desktops, printers, and network issues, and help users adopt company systems and tools.

The role requires 1–3 years of experience, a bachelor's degree, and a proactive approach to troubleshooting, maintenance, and training. You will work with colleagues across departments to keep IT services reliable and secure.

Qualifications

• Provide first-line IT support for hardware, software, and network issues, both remotely and in person.
• Diagnose and resolve issues related to desktops, laptops, printers, networking, and software applications.
• Install, configure, and maintain operating systems, software, and hardware for end-users.
• Provide guidance and training to employees on how to use company systems, software, and tools effectively.
• Assist in maintaining and troubleshooting the company’s network infrastructure, including routers, switches, and firewalls.

Responsibilities

• Provide first-line IT support for hardware, software, and network issues.
• Diagnose and resolve issues related to desktops, laptops, printers, networking, and software applications.
• Maintain and update IT assets and documentation.

Skills

Technical Support

Troubleshooting

IT Support

Education

Bachelor's degree

Job description

Top 1 Cosmetics and Skin Care Manufacturing Co.

Negotiable

On-site - Bulacan 1-3 Yrs Exp Bachelor Full-time

Job Description

Government Mandated Benefits

• Technical Support:

  Provide first-line support for hardware, software, and network-related issues, both remotely and in person, to employees or clients.

• Troubleshooting & Issue Resolution:

  Diagnose and resolve technical issues related to desktops, laptops, printers, networking, and software applications.

  Install, configure, and maintain operating systems, software, and hardware for end-users.

  Provide guidance and training to employees on how to use company systems, software, and tools effectively.

  Assist in maintaining and troubleshooting the company’s network infrastructure, including routers, switches, and firewalls.

• Software & Hardware Maintenance:

  Ensure software updates, patches, and antivirus definitions are current. Maintain inventory of all IT assets.

  Manage backup systems to ensure data integrity and implement disaster recovery procedures.

  Maintain records of IT issues, troubleshooting steps, and resolutions. Document procedures for common IT tasks.

  Work closely with other departments and IT team members to implement new systems or technologies and ensure smooth integration.

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