IT Support & Systems Technician

MG Bacolod; Murcia; On-site; PHP 279,000 - 446,000; Full time

Job summary

MG Bacolod in Murcia, Philippines is seeking an IT Support professional to install and configure hardware and software, monitor networks, and resolve service issues. You will provide remote or onsite assistance, manage user accounts, and assist with Audio Visual needs for events.

Strong communication, organizational skills, and independent work are required, with a customer‑centric approach to service. The role emphasizes troubleshooting, timely responses, and collaboration with team members to

Qualifications

• Bachelor’s degree in IT/CS/CE or a related field.
• Good oral and written communications skills.
• 1–3 years of work experience.
• Organized and able to work independently.
• Open to collaborating with team members and high customer service.
• Excellent understanding of computer support and troubleshooting.

Responsibilities

• Install and configure computer hardware, software, systems, networks, and printers.
• Monitor and maintain computer systems and networks with documented steps.
• Respond timely to service issues and requests.
• Provide technical support in person or over the phone.
• Add, remove, or update user accounts and reset passwords.
• Provide Audio Visual support for company events and projects if needed.
• Repair and replace equipment as necessary.
• Perform duties as assigned related to the current role.

Education

Bachelor's degree in IT/CS/CE

Job description

MG Bacolod in Murcia, Philippines is seeking an IT Support professional to install and configure hardware and software, monitor networks, and resolve service issues. You will provide remote or onsite assistance, manage user accounts, and assist with Audio Visual needs for events.

Strong communication, organizational skills, and independent work are required, with a customer‑centric approach to service. The role emphasizes troubleshooting, timely responses, and collaboration with team members to