IT Support Specialist: SAP, SQL & Power BI

Shimadzu Philippines Corporation; Philippines; Remote; PHP 223,000 - 469,000; Full time

Job summary

Shimadzu Philippines Corporation is seeking an IT Support Specialist to provide first-level technical assistance to employees, troubleshooting hardware, software, and network issues while helping to maintain IT assets.

The role requires a Bachelor's in IT/CS/CE or related field, 1–2 years IT support experience, and knowledge of SAP, SQL, and Power BI. Strong communication and a drive to learn are essential in a dynamic corporate environment.

Qualifications

• Bachelor’s degree in IT/CS/CE or related field.
• 1–2 years IT support experience preferred.
• Knowledge of SAP and enterprise applications.
• SQL knowledge for querying and data retrieval.
• Power BI proficiency for dashboards and reporting.
• Basic programming concepts.
• Basic hardware, software, OS, and networking knowledge.
• Familiarity with Windows, Microsoft 365, printers, and common business apps.
• Basic troubleshooting for hardware, software, network, and connectivity issues.
• IT asset inventory and equipment monitoring knowledge.
• Data privacy, cybersecurity, antivirus, and backup concepts.
• Willing to provide first-level employee support.
• Good communication, customer service, and interpersonal skills.
• Willingness to learn and develop technical skills.
• Organized, detail-oriented, able to manage multiple IT requests.

Skills

First-level support

Communication skills

Interpersonal skills

Willingness to learn

Organized / detail-oriented

Multi-tasking

Education

Bachelor’s degree in IT/CS/CE or related field

Tools

SAP

SQL

Power BI

Microsoft 365

Job description

Shimadzu Philippines Corporation is seeking an IT Support Specialist to provide first-level technical assistance to employees, troubleshooting hardware, software, and network issues while helping to maintain IT assets.

The role requires a Bachelor's in IT/CS/CE or related field, 1–2 years IT support experience, and knowledge of SAP, SQL, and Power BI. Strong communication and a drive to learn are essential in a dynamic corporate environment.