SAP B1 & IT Support Pro — Elevate SAP Ops, Great Benefits

Cedarside Industries, Inc.; Quezon City; On-site; PHP 420,000 - 660,000; Full time

Benefits offered by this job

13th-15th month pay

Rice subsidy

Leave benefits

Medical and insurance benefits

Retirement pay

Job summary

Cedarside Industries, Inc. is seeking a capable SAP Business One & IT Support Specialist in Quezon City. You will be the primary contact for SAP B1 users and internal IT support, ensuring system reliability, building in‑house knowledge, and maintaining IT assets.

Responsibilities include providing day‑to‑day SAP and IT support, troubleshooting, reporting, and collaborating on technology solutions to boost efficiency. The role requires a degree in IT and hands‑on SAP/Crystal Reports experience.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.
• Hands‑on experience with SAP Business One — functional configuration, user support, and issue resolution.
• Proficiency in Crystal Reports for layout and report development.
• Solid knowledge of Windows OS, basic networking, and standard IT hardware/software troubleshooting.
• Experience in IT asset management, software licensing, and equipment maintenance is an advantage.

Responsibilities

• Provide day-to-day functional and technical support to all SAP Business One users.
• Investigate, troubleshoot, and coordinate resolution of SAP issues including printing, reports, and configuration matters.
• Build internal capability by developing in‑house SAP knowledge.
• Design, modify, and maintain Crystal Reports layouts to meet business needs.
• Maintain knowledge of Windows OS, networking, and IT troubleshooting procedures.
• Install, configure and maintain desktops, printers, and IT equipment.
• Manage IT assets, licenses, and security information.
• Provide technical assistance for system access and connectivity issues.
• Collaborate to plan and maintain technology solutions supporting operations.
• Monitor system performance and suggest reliability improvements.

Skills

Customer focus

Communication

Problem solving

Independent worker

Team collaboration

Education

Bachelor’s degree in IT-related field

Tools

SAP Business One

Crystal Reports

Windows OS

Job description

Cedarside Industries, Inc. is seeking a capable SAP Business One & IT Support Specialist in Quezon City. You will be the primary contact for SAP B1 users and internal IT support, ensuring system reliability, building in‑house knowledge, and maintaining IT assets.

Responsibilities include providing day‑to‑day SAP and IT support, troubleshooting, reporting, and collaborating on technology solutions to boost efficiency. The role requires a degree in IT and hands‑on SAP/Crystal Reports experience.