IT Support Engineer - Security & End-User Tech

OwnBank; Taguig; Hybrid; PHP 420,000 - 600,000; Full time

Job summary

OwnBank is seeking an IT Support Engineer to ensure smooth operation and security of desktop systems and end-user computing resources. You will resolve issues, manage access, and maintain inventory per security guidelines.

The role covers incident logging, patch management, and user training to uphold BSP and NPC data protection standards. Strong teamwork and vigilance are required to support the bank's branches and head office.

Qualifications

• Bachelor's degree in IT/CS or related field is preferred.
• Experience in IT support within financial institutions is a plus.
• Familiarity with data privacy and cyber risk guidelines is desirable.

Responsibilities

• Provide end-user support for desktop systems, applications, and peripherals.
• Manage user access provisioning and de-provisioning with audit trails.
• Monitor and maintain endpoint devices, branch servers, and network connectivity.

Skills

Troubleshooting

User access management

Incident logging

Network monitoring

Security awareness

Education

Bachelor's degree in IT / CS

Tools

VPN

Antivirus

Operating Systems

Productivity software

Job description

OwnBank is seeking an IT Support Engineer to ensure smooth operation and security of desktop systems and end-user computing resources. You will resolve issues, manage access, and maintain inventory per security guidelines.

The role covers incident logging, patch management, and user training to uphold BSP and NPC data protection standards. Strong teamwork and vigilance are required to support the bank's branches and head office.