IT Assistant

KMZD GROUP; Manila; On-site; PHP 42,000 - 64,000; Full time

Job summary

KMZD GROUP in the Philippines is seeking an IT Assistant to manage and support all IT operations as the bank transitions to an automated Core Banking System (CBS). You will handle infrastructure, cybersecurity, data migration, vendor coordination, and regulatory reporting support under BSP guidelines.

You will provide first-level technical support to tellers and staff, maintain hardware and software, enforce access controls, backup routines, and ensure continuity during migration with attention

Qualifications

• Bachelor's degree in IT, CS, or related field
• 2–3 years in network administration or system support
• Experience with banking systems and data migration
• Understanding of cybersecurity controls and backups
• Attention to detail and risk-aware mindset

Responsibilities

• Maintain and secure bank IT assets and networks
• Ensure system uptime and reliability
• Implement access controls and password policies
• Assist data extraction, cleansing, and GL mapping
• Provide first-level tech support to tellers and staff
• Support parallel-run operations during CBS migration
• Perform regular backups and verify offsite/cloud replication

Skills

Network administration

System support

Banking system exposure

Cybersecurity controls

Data integrity

Education

Bachelor's Degree in Information Technology

Bachelor's Degree in Computer Science

Job description

About the role

The IT Assistant shall be responsible for managing, maintaining, securing, and supporting all information technology operations including full responsibility during the transition from manual operations to an automated Core Banking System (CBS) environment. The role covers infrastructure, cybersecurity, system implementation, vendor coordination, data migration, user support, regulatory reporting support, and business continuity alignment in accordance with BSP regulations, including MORB, Circular 808, Circular 982, Circular 1122, and related IT risk management issuances. This is a hands‑on technical role with operational accountability.

Key responsibilities

Maintain and monitor all bank IT assets, including servers, workstations, laptops, network devices such as routers, firewalls, and switches, internet connectivity, and CCTV and security systems if integrated with the IT network

Ensure system uptime and reliability

Implement user access controls and enforce password policies

Maintain hardware inventory and asset registry

Install, configure, and update operating systems and applications

Coordinate with the CBS vendor and assist in data extraction, cleansing, validation, Chart of Accounts mapping, and General Ledger integration testing

Support parallel‑run operations by comparing manual and system‑generated records

Implement cybersecurity controls, including antivirus and endpoint protection, firewall management, and email security controls

Ensure regular data backups, including daily backup verification and offsite or cloud backup replication

Provide first‑level technical support to tellers, accounting staff, and branch managers

About you

Bachelor's Degree in Information Technology, Computer Science, or a related field

At least 2-3 years of experience in network administration, system support, or banking system exposure

Knowledge of Core Banking Systems, basic database management, cybersecurity controls, and backup and recovery systems

High integrity, particularly due to access to sensitive financial data

Strong problem‑solving ability

Ability to work independently

Risk‑awareness mindset

Attention to detail, particularly during the migration phase

Requirements

Please refer to job description.

Communication Problem Solving Adaptability Time Management Teamwork Attention To Detail Critical Thinking Organization Creativity Customer Service

Tips

Some of our features may not work properly on your device.